Turn off two-factor authentication

Turning off two-factor authentication for your account does not delete any of your two-factor rules, nor remove any of the client certificates, nor disconnect the OTP apps or devices generated and initialized for your account.

If you ever turn it back on, your rules should be there waiting, ready to be used, modified, or deleted. Active client certificates and initialized OTP apps or devices should work too.

Before you begin

These instructions are for CertCentral accounts using the default setting, Do not force option. For accounts configured to use the Client Certificate or the One-Time Password (OTP) option, contact your account manager or our Support team to turn it off.

Turn off two-factor authentication

  1. In your CertCentral account, in the left main menu, go to Settings > Authentication Settings.

  2. On the Authentication Settings page, in the Two-Factor Authentication section, under Two-Factor Auth Status, click Off.

  3. Click Save Settings.

What's next

Two-factor authentication is turned off for your account.