Generate your client certificate

After your CertCentral administrator implements two-factor authentication for your account or resets your client certificate, the next time you sign in, you must generate your client certificate.

To generate your client certificate, use Internet Explorer for Windows or Safari for macOS.

• Internet Explorer installs the client certificate in Windows's Certificate Store. Microsoft Edge, Chrome, and Internet Explorer can use the certificate.
• Safari installs the client certificate in macOS Certificate Store. Safari and Chrome can use the certificate.

For more information see Managing Your Client Certificate.

In Firefox 69, Firefox stopped supporting browser-related certificate generation. If Firefox is your preferred browser, do one of the tasks below to so you can use Firefox to sign in to CertCentral account:

• Use one of the supported browsers to generate your client certificate. Then, install the certificate in the Firefox store. See Managing Your Client Certificate.
• Use Firefox ESR or a portable copy of Firefox to generate your client certificate. See Keygen support to be dropped with Firefox 69.

Firefox keeps certificates in their Certificate Store. Only Firefox can use these certificates for Windows and macOS.

Your certificate is installed in the operating system's certificate store. Each time you sign in to CertCentral, use two-factor authentication to access your account.

If you lose your client certificate, immediately contact your administrator to get your certificate reset. After they reset your client certificate, sign in to your CertCentral account and generate a new certificate.