Limit who can add new contacts from request forms

Before you begin

By default, when you allow non-CertCentral users to be used as verified contacts, you also allow all users to add new non-CertCentral account users as verified contacts when ordering an EV TLS certificate from your account or from guest URLs.

If needed, disable the Add New Contact feature for the Standard User, Finance Manager, and Limited User roles when ordering an EV TLS certificate and remove it from the guest URL certificate order forms. This change does not remove the ability to add an existing contact to an order as this is required for EV TLS certificate orders.

Note: Administrator and Manager roles retain the ability to add new contacts, whether this feature is enabled or disabled. This feature does not affect the Organizations page as only standard users, finance managers, and limited users don’t have permission to access this page in their accounts.

Limit who can add new contacts from request forms

  1. In your account, in the sidebar menu, click Settings > Preferences.

  2. On the Division Preferences page, at the bottom of the page, expand Advanced Settings.

  3. In the Certificate Requests section, under Add New Organization, uncheck Allow users to add new contacts when requesting TLS certificates.

  4. At the bottom of the page, click Save Settings.

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