A new custom field affects all future orders and current pending requests. If the field is required, the field must be finished before the pending request can be approved.
In your CertCentral account, in the sidebar menu, click Settings > Custom Order Fields.
On the Custom Order Form Fields page, click the Add Custom Order Form Field link.
In the Add Custom Order Form Field window, configure the custom field:
|Label||In the box, type a name/label for the field (e.g., Direct Report’s Email Address).|
In the drop-down list, select an input type for the field (i.e., email address).
|This field should be required for all new requests||
If you want the field to be completed before the request can be submitted (or approved for pending requests), check this box.
Note: If you don’t check this box, the field appears on the order form with the word optional in the box. The requestor does not need to complete the box for the request to be submitted (or approved for pending requests).
When you are finished, click Add Custom Form Field.