To prevent Auto-Renew interruptions, set a default user for the division's automatic renewal orders. If you aren't using divisions in your account, set a default user for your account.
Auto-Renew is disabled for a certificate order if the user who originally placed the order no longer has permissions to renew the certificate (e.g., deleted from the account).
This default Auto-Renewal User replaces the original requester on all the division's automatic renewal orders and helps prevent Auto-Renew interruptions.
In your CertCentral account, in the sidebar menu, click Account > Divisions.
On the Divisions page, locate and click the division name link.
On the division' details page, click Edit Division.
In the Auto-Renewal User dropdown, select the default user for all of the division's auto-renewal orders.
When you are finished, click Save Division.
Going forward, this user will be listed as the requestor for all the division's automatic certificate renewal orders, or if you aren't using divisions in your account, for all your account's automatic certificate renewal orders.
DigiCert is the world’s premier provider of high—assurance digital certificates—providing trusted SSL, private and managed PKI deployments, and device certificates for the emerging IoT market. Since our founding almost fifteen years ago, we’ve been driven by the idea of finding a better way. A better way to provide authentication on the internet. A better way to tailor solutions to our customer’s needs. Now, we’ve added Symantec’s experience and talent to our legacy of innovation to find a better way to lead the industry forward, and build greater trust in identity and digital interactions.
©2019 DigiCert, Inc. All rights reserved. DigiCert and its logo are registered trademarks of DigiCert, Inc. Symantec and Norton and their logos are trademarks used under license from Symantec Corporation. Other names may be trademarks of their respective owners.
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyze your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Read our Cookie Policy and Privacy Policy to learn more.