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Cancel pending client certificate reissues

Before you begin

Warning

This action cannot be undone. Canceling a reissue request will remove it from the system.

  • You can only cancel pending reissue requests before the recipient generates the client certificate. Once the certificate is generated, you'll need to revoke it.

  • If you added an approval step to your client certificate issuance process, the approver can reject the reissue request.

Cancel a pending reissue request

  1. In your CertCentral account, in the sidebar menu, select Certificates > Orders.

  2. On the Orders page, locate the Reissue Pending client certificate request you want to cancel.

  3. Select the order number link.

  4. On the Order details page, in the Certificate Details section, in the Certificate Actions drop-down list, select Cancel Order.

  5. In the Cancel Order window, select Cancel Order.

Note

Canceled orders are logged in the Audit Logs (Account > Audit Logs).