When a client certificate order is still in a pending state, you can cancel the order. Client certificate orders have two pending statuses: Pending and Emailed to Recipient.
Canceling an order cannot be undone. Canceling a request will remove it from the system.
In your CertCentral account, in the sidebar menu, go to Certificates > Orders.
On the Orders page, click the pending client certificate's order number link.
On the Order # details page, in the Certificate Actions dropdown, select Cancel Order.
In the Cancel Order window, click Cancel Order.
The canceled order is logged in the Audit Logs (go to Account > Audit Logs).
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