Make sure the organization you want to associate your document signing certificate with has been validated for document signing. See Submit an organization for prevalidation.
DigiCert offers two types of documenting certificates:
Before you can sign documents with your document signing certificate, you must install it on a hardware token.
You can get a DigiCert token, or can you provide your own:
Hardware tokens must be FIPS 140-2 Level 2 or Common Criteria EAL4+.
In the left main menu, hover over Request a Certificate. Under Document Signing Certificates, select the certificate that fits your needs.
Assign the request to a division
In the For dropdown, select the division to manage the certificate. This dropdown only appears if your account uses Divisions.
In the dropdown, select the organization you want to include on the certificate. If you choose an unvalidated organization, DigiCert must validate the organization for document signing validation before we can issue your certificate.
This organization may appear as the signature for Document Signing – Organization certificates if the Organization’s Name is selected as the common name for the certificate. In the Subject information section below, see Common Name.
Unless you have a specific reason for choosing a different signature hash, DigiCert recommends using the default signature hash: SHA-256.
Select a validity period for your certificate: 1 year, 2 years, or 3 years.
You can only install the certificate on an approved hardware token listed in the Platform dropdown.
Select Preconfigured Hardware Token if you don't have an approved token. Please contact us if you have any questions.
Person’s Full Name
Enter the full name of the person who will manage and use the certificate to sign documents.
Select the name you want to include as the common name on your document signing certificate:
This option does not appear on the Document Signing – Individual certificate request form.
Enter the phone number, email address, and job title of the person who will manage and use the certificate to sign documents.
Select Payment Method
Select a payment method to pay for the certificate:
Master Services Agreement
Select the Master Services Agreement link to read through the agreement.
Select Submit Certificate Request
Selecting Submit Certificate Request also means you agree to all the terms and conditions in the Master Services Agreement.
Before DigiCert can issue your certificate, we need to validate your authority to order a certificate for the organization on your document signing certificate. A validation agent will call a verified phone number to speak with someone who represents you (the certificate requestor) and can confirm your authority:
To complete the organization consent for your certificate order:
After DigiCert completes the required validation for your order, we send the document signing verified contact for the organization an email with information about how to approve the certificate request. Only after they approve your request can we finish processing your order.
Once the validation process is complete, we will issue your certificate.