Use these instructions to cancel a pending DV certificate order.
You can only cancel pending certificate orders. Once the order has been issued, you need to revoke the certificate order if it is no longer needed.
In your CertCentral account, go to the Orders page.
In the sidebar menu, click Certificates > Orders.
On the Orders page, use the filters and the advanced search features to locate the pending DV certificate order you want to cancel.
In the Order # column of the certificate order, click the order number link.
On the Order details page, in the Certificate Details section, in the Certificate Actions dropdown, select Cancel Order.
In the Cancel Order window, click Cancel Order.
Canceling an order successfully removes it from our system and can't be undone. However, if the certificate ends up being needed, simply place the order again.
Congratulations! You have successfully canceled the order.
The canceled order is logged in the Audit Logs (in the sidebar menu, click Account > Audit Logs).
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
©2020 DigiCert, Inc. All rights reserved. DigiCert, its logo and CertCentral are registered trademarks of DigiCert, Inc. Norton and the Checkmark Logo are trademarks of NortonLifeLock Inc. used under license. Other names may be trademarks of their respective owners.
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyze your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Read our Cookie Policy and Privacy Policy to learn more.