Skip to main content

Reissue a RapidSSL Wildcard DV Certificate

Important

Industry standards change: End of 2-year public SSL/TLS certificates

On August 27, 2020, 6:00 PM MDT (August 28 00:00 UTC), DigiCert stopped issuing public DV, OV, and EV SSL/TLS certificates with a maximum validity greater than 397 days.

Now, 2-year public SSL/TLS certificate reissues have a max validity of 397 days. This means some reissued certificates will expire before the order expires. To use the remaining validity included with the original certificate, reissue certificates during the order's final 397-day period.

To learn more, see End of 2-year DV, OV, and EV public SSL/TLS certificates.

Use these instructions to reissue a RapidSSL Standard DV Certificate.

Notice

A Certificate Signing Request (CSR) is required to complete the reissue order.

  1. Create a Certificate Signing Request

    To remain secure, certificates must use at least a 2048-bit key size. Need help creating a CSR? See Create a CSR (Certificate Signing Request).

  2. In your CertCentral account, in the sidebar menu, click Certificates > Orders.

  3. On the Orders page, use the drop-down lists, search box, advance search features (Show Advanced Search link), and column headers to find the RapidSSL DV certificate you want to reissue.

  4. In the certificate’s Order # column, click the Quick View link.

  5. In the Order details pane (on the right side of the page), click the Reissue Certificate link.

  6. Add Your CSR

    We take the common name included in your CSR and add it to the Common Name field.

    On the Reissue Certificate for Order page, use one of the options below to add your CSR:

    1. Click to upload a CSR

      Click the link to upload your CSR file to the Add Your CSR box.

    2. Paste CSR

      Use a text editor to open your CSR file. Copy the text, including the -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST----- tags, and paste it into the Add Your CSR box.

  7. Common Name

    We take the common name included in your CSR and add it to the Common Name field.

    To add or change the common name, manually enter the wildcard domain you want this DV certificate to secure.

    Note

    Make sure to format the common name correctly (*.example.com)

    Important

    Changing the common name when reissuing a RapidSSL Wildcard DV Certificate will automatically revoke the original certificate and any previous reissues.

  8. Select Payment Method

    Did you add SANs to the certificate reissue order? Under Payment Information, select a payment method to pay for the certificate.

    If you didn't add SANs, skip to the next step. You won't be charged for your reissue.

    1. Pay with Contract Terms

      Have a contract and want to use it to pay for the certificate? If yes, you may use it.

      Note: When you have a contract, it is the default payment method.

    2. Pay with Credit Card

      Don’t have a contract or don’t want to use the contract to pay for this certificate? Use a credit card to pay for the certificate.

    3. Pay with Account Balance

      Don’t have a contract or don’t want to use the contract to pay for this certificate? Bill the cost to your account balance.

      To deposit funds, click the Deposit link.

      Notice

      The Deposit link takes you to another page inside your CertCentral account. Any information entered in the reissue form won’t be saved.

  9. Signature Hash

    SHA-256 is the only signature hash available for DV certificates.

  10. Select a DCV Method to prove control over your domain

    Before DigiCert can reissue your DV certificate, you must demonstrate control over the domain on your certificate order. To learn more about the available DCV Methods, see Domain Control Validation (DCV) methods.

    In the DCV verification method drop-down list, choose the DCV method you want to use for demonstrating control over the domain on the certificate order.

    • DNS TXT (recommended)

      The DNS TXT DCV method allows you to demonstrate control over the domain on your order by creating a DNS TXT record with a randomly generated value.

    • Email

      The Email DCV method allows an email recipient to demonstrate control over the domain by following the instructions in a confirmation email sent for the domain.

    • File

      The File DCV method allows you to demonstrate control over your domain by hosting a fileauth.txt file with a randomly generated value at a predetermined location on your website.

    Note

    After submitting your reissue order, you can change the DCV method from the certificate's Order # details page, if needed.

    In the sidebar menu, click Certificates > Orders. On the Orders page, in the Order # column of the DV certificate order, click the order number link.

  11. Select the language for the DCV Email

    In the DCV Email Language drop-down list, select the language you want the DCV authentication email to be sent in.

    Note that this drop-down list only appears when you select Email as your DCV method.

  12. Reason for Reissue

    Add a reason for the reissue that only an Administrator can see.

    Note

    These comments aren't included in the certificate.

  13. When you are finished, click Request Reissue.