Reissue a RapidSSL Wildcard DV Certificate

Use these instructions to reissue a RapidSSL Standard DV Certificate.

A Certificate Signing Request (CSR) is required to complete the reissue order.

  1. Create a Certificate Signing Request
    To remain secure, certificates must use at least a 2048-bit key size. Need help creating a CSR? See Create a CSR (Certificate Signing Request).

  2. In your CertCentral account, in the sidebar menu, click Certificates > Orders.

  3. On the Orders page, use the drop-down lists, search box, advance search features (Show Advanced Search link), and column headers to find the RapidSSL DV certificate you want to reissue.

  4. In the certificate’s Order # column, click the Quick View link.

  5. In the Order details pane (on the right side of the page), click the Reissue Certificate link.

  6. Add Your CSR
    We take the common name included in your CSR and add it to the Common Name field.

    On the Reissue Certificate for Order page, use one of the options below to add your CSR.

    1. Click to upload a CSR
      Click the link to upload your CSR file to the Add Your CSR box.
    2. Paste CSR
      Use a text editor to open your CSR file. Then, copy the text, including the -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST----- tags and paste it in to the Add Your CSR box.
  7. Common Name
    We take the common name included in your CSR and add it to the Common Name field.

    To add or change the common name, manually enter the wildcard domain you want this DV certificate to secure.

Make sure to format the common name correctly (*.example.com)

Changing the common name when reissuing a RapidSSL Wildcard DV Certificate will automatically revoke the original certificate and any previous reissues.

  1. Select Payment Method
    Did you add SANs to the certificate reissue order? Under Payment Information, select a payment method to pay for the certificate.

    If you didn't add SANs, skip to the next step. You won't be charged for your reissue.

    1. Pay with Contract Terms
      Have a contract and want to use it to pay for the certificate?
      Note: When you have a contract, it is the default payment method.
    2. Pay with Credit Card
      Don’t have a contract or don’t want to use the contract to pay for this certificate? Use a credit card to pay for the certificate.
    3. Pay with Account Balance
      Don’t have a contract or don’t want to use the contract to pay for this certificate? Bill the cost to your account balance.
      To deposit funds, click the Deposit link.

The Deposit link takes you to another page inside your CertCentral account. Any information entered in the reissue form won’t be saved.

  1. Signature Hash

    SHA-256 is the only signature hash available for DV certificates.

  2. Select a DCV Method to Prove Control Over Your Domain

    Before DigiCert can reissue your DV certificate, you must demonstrate control over the domain on your certificate order. To learn more about the available DCV Methods, see Domain Control Validation (DCV) Methods.

    In the DCV verification method drop-down list, choose the DCV method you want to use to demonstrate control over the domain on the certificate order.

    • DNS TXT (recommended)
      The DNS TXT DCV method allows you to demonstrate control over the domain on your order by creating a DNS TXT record containing a randomly generated value.
    • Email
      The Email DCV method allows an email recipient to demonstrate control over the domain by following the instructions in a confirmation email sent for the domain.
    • File
      The File DCV method allows you to demonstrate control over your domain by hosting a fileauth.txt file containing a randomly generated value at a predetermined location on your website.

After submitting your reissue order, you can change the DCV method from the certificate's Order # details page, if needed. (In the sidebar menu, click Certificates > Orders. On the Orders page, in the Order # column of the DV certificate order, click the order number link.)

  1. Select the Language for the DCV Email

    In the DCV Email Language drop-down list, select the language you want DCV authentication email to be sent in.

    Note that this drop-down list only appears when you select Email as your DCV method.

  2. Reason for Reissue
    Add a reason for the reissue that only an Administrator can see.

These comments aren't included in the certificate.

  1. When you are finished, click Request Reissue.