Renew a RapidSSL Wildcard DV Certificate

Industry standards change: End of 2-year public SSL/TLS certificates

On August 27, 2020, 6:00 PM MDT (August 28 00:00 UTC), DigiCert stopped issuing public DV, OV, and EV SSL/TLS certificates with a maximum validity greater than 397 days. This change may affect your early certificate renewals.

You can still renew a certificate order as early as 90 days to 1 day before it expires. When you renew, DigiCert transfers as much remaining validity as possible to the renewed certificate without exceeding the new 397-day maximum certificate validity. Any validity that we cannot transfer directly to the certificate is transferred to your order. To learn more, see End of 2-year DV, OV, and EV public SSL/TLS certificates.

Before you begin

A Certificate Signing Request (CSR) is required to complete the renewal order.

Renew your RapidSSL Wildcard DV certificate

  1. Create a CSR

    To remain secure, certificates must use at least a 2048-bit key size. For information about creating a CSR, see Create a CSR (Certificate Signing Request).

  1. Locate the certificate order

    1. In your CertCentral account, in the left main menu, go to Certificates > Orders.
    2. On the Orders page, use the drop-down lists, search box, advance search features (Show Advanced Search link), and column headers to find the certificate that needs to be renewed.
    3. In the certificate's Order # column, click the Quick View link.
    4. In the Order # details panel (on the right side of the page), click the Renew Certificate link.
  1. Add Your CSR

    On the Renew RapidSSL Wildcard DV Order page, use one of the options below to add your CSR.

    1. Click to upload a CSR
      Click the link to upload your CSR file to the Add Your CSR box.
    2. Paste CSR
      Use a text editor to open your CSR file. Copy the text, including the -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST----- tags, and paste it into the Add Your CSR box.
  1. Common Name

    We carry the common name over from the original certificate and add it to the Common Name field.

Make sure the common name is formatted correctly (*

  1. Include both *.[your-domain].com and [your-domain].com in the certificate

    When renewing a RapidSSL Wildcard DV certificate, we will include the base domain in your certificate.

    To only secure the wildcard domain entered in the Common Name box, uncheck Include both *.[your-domain].com and [your-domain].com in the certificate.

  1. How long do you need to protect your site?

    1. Click Select a coverage length.
    2. In the How long do you need to protect your site window, select your coverage:
      1. With a 1-year plan, you get a 1-year certificate by default.
      2. With 2, 3, 4, 5, or 6-year plans, your first certificate has a 397-day validity by default.
      3. For more information about these plans, see Multi-year Plans.
    3. Click Save.
    4. To modify your SSL/TLS certificate coverage, under Plan details, click the pencil icon.
  1. Certificate validity

    Select the validity period for the first SSL/TLS certificate in your order: 1 year, Custom expiration date, or Custom length.

    • For a certificate with a shorter validity than the order, you will need to reissue your certificate to use the remaining validity on the order.
    • Certificate validity determines the length of the first certificate issued for the plan. If needed, you can change the validity period each time you reissue your certificate.

Industry standards dictate the maximum validity period for all public SSL/TLS certificates is 397 days ( approximately 13 months).

  1. Advanced Certificate Options

    SHA-256 is the only hash algorithm available for DV certificates.

  1. Before DigiCert can issue your DV certificate, you must demonstrate control over the domain on your certificate order. To learn more about the available DCV Methods, see Domain Control Validation (DCV) Methods.

    In the DCV verification method drop-down list, choose the DCV method you want to use for demonstrating control over the domain on the certificate order.

    • DNS TXT (recommended)
      The DNS TXT DCV method allows you to demonstrate control over the domain on your order by creating a DNS TXT record with a randomly generated value.
    • Email
      The Email DCV method allows an email recipient to demonstrate control over the domain by following the instructions in a confirmation email sent for the domain.
    • File
      The File DCV method allows you to demonstrate control over your domain by hosting a fileauth.txt file with a randomly generated value at a predetermined location on your website.

After submitting your certificate order, you can change the DCV method from the certificate's Order # details page, if needed.

In the sidebar menu, click Certificates > Orders. On the Orders page, in the Order # column of the DV certificate order, click the order number link.

  1. Select the language for the DCV Email

    In the DCV Email Language drop-down list, select the language you want DCV authentication email to be sent in.

    Note: This drop-down list only appears when you select Email as your DCV method.

  1. Add a Technical Contact

    Adding a technical contact is optional. However, we recommend adding another person who will receive order emails, including the one with the certificate attached, as well as renewal notifications.

    1. In the Order Details section, under Contacts, in the Technical Contact box, click the Add Contact link.
    2. In the Add Contact window, provide the contact’s information (first and last name, job title, phone, and email). Then click Submit.
  1. Notes and Certificate Renewal Message

    Adding notes and a certificate renewal message is optional.

    1. Expand Notes / Renewal Message.
    2. Comments to Administrator
      Add a note to the order only an Administrator can see (e.g., why the certificate is needed).
    3. Order Specific Renewal Message
      Create an order-specific renewal message.

Comments and renewal messages are not included in the certificate.

  1. Select Payment Method

    Under Payment Information, select a payment method to pay for the certificate:

    1. Pay with Contract Terms
      Have a contract and want to use it to pay for the certificate? If yes, you may use it.
      Note: When you have a contract, it is the default payment method.
    2. Pay with Credit Card
      Don’t have a contract or don’t want to use the contract to pay for this certificate? Use a credit card to pay for the certificate.
    3. Pay with Account Balance
      Don’t have a contract or don’t want to use the contract to pay for this certificate? Bill the cost to your account balance.
      To deposit funds, click the Deposit link.

The Deposit link takes you to another page in your CertCentral account. Any information entered in the request form won't be saved.

  1. Certificate Service Agreement

    Read through the agreement and check I agree to the Certificate Services Agreement.

  1. When you are finished entering your DV renewal order information, click Submit Certificate Request.

What's next

Before we can issue your certificate, the domain validation for the domains in the order (demonstrate control over the domain) must be complete. See Demonstrate control over domains on your SSL certificate order.