Check if CT logging is disabled for your account

  1. In your CertCentral account, in the sidebar menu, click Settings > Preferences.

  2. On the Division Preferences page, scroll down and click +Advanced Settings.

  3. In the Certificate Request section, look under CT Logging.

    1. If CT logging is turned off, you will see the Per request, CT logging was turned off for your account message.
    2. If CT logging is turned on, you will see Allow users to change CT logging per request.