Manage certificate request approvals

By default, certificate requests require approval before they are submitted to DigiCert for certificate issuance.

After a user requests a certificate, an Administrator, a manager, an EV Verified User, a CS Verified User, or an EV CS Verified User must approve the certificate request. Next, the request is sent to DigiCert to verify that all the pre-validation requirements have been met. Then, we issue the certificate.

After a user requests a certificate, any Administrator, manager, EV Verified User, CS Verified User, or EV CS Verified User can also reject the certificate request, if needed. For example, if the user ordered the wrong type of certificate.