Remove the approval step from the certificate order process

By default, CertCentral accounts are configured for one-step certificate request approvals. An account admin must approve a certificate request before DigiCert can start processing the order (validating the organization, etc.). However, you can remove the approval step from the OV/EV SSL certificates issuance workflows for your CertCentral administrators, managers, and finance managers.

When you remove the approval step, orders that don’t require an administrator approval are submitted directly to DigiCert for certificate issuance. These orders won't be listed on the Requests page (Certificates > Requests). Instead, they will be listed on the Orders page (Certificate > Orders) with one of the following statuses:

• Issued
  When the domain and organization validations for the order have been completed, we immediately issue your certificate.
• Pending
  If domain and/or organization validation needs to be completed, the order is placed in a pending state until the necessary validation is completed.

You've removed the approval step from the OV/EV SSL certificate issuance workflows for your CertCentral administrators and managers. The next time they order an OV SSL certificate, their order will automatically be submitted to DigiCert to process. If the domain and organization validations have been completed, we will issue the certificate immediately.

If the admin or manager is not a verified contact (designated EV approver), a designated EV approver will still need to approve their EV SSL certificate requests.