Remove the approval step from the certificate order process

Before you begin

When the approval step is removed, orders are submitted directly to DigiCert for certificate issuance.

Orders that don't require an admin approval won't be listed on the Requests page (Certificates > Requests). Instead, these orders will only appear on the Orders page (Certificate > Orders).

Administrator approvals are still required for certificate revocations, Guest URL certificate requests, and Finance Manager, Standard User, and Limited User certificate requests.

Remove the approval step

  1. In your CertCentral account, in the sidebar menu, click Settings > Preferences.

  2. On the Division Preferences page, scroll down and expand Advanced Settings.

  3. In the Certificate Requests section, under Approval Steps, select Skip approval step: remove the approval step from your certificate order processes.

  4. At the bottom of the page, click Save Settings.