Use these instructions to check the status of your TLS/SSL certificate order and use the DNS TXT Record DCV method to demonstrate control over a domain on the order.
Note: Submitting domains for validation during the order process means certificates will not be issued until domain validation is completed. For immediate certificate issuance, submit domains for pre-validation when possible.
This validation method allows you to demonstrate control over your domain by creating a DNS TXT record containing a randomly generated token as the value. Once the DNS TXT record is created, DigiCert searches the domain's DNS records to confirm the presence of your verification token.
Step 1: Check the Status of Your Pending Order
After you’ve ordered a TLS/SSL certificate, you can visit the certificate’s Order# details page to see its validation status. You can also see if the order is waiting on domain or organization validation to be completed before it can be issued.
In your CertCentral account, in the sidebar menu, click Certificate > Orders.
On the Orders page, use the filters and advanced search features to locate the pending certificate order you want to view.
In the Order# column of the certificate order, click the order number link.
On the Order# details page, in the Order status section, you can check the order's validation status (for example, is the order waiting on domain or organization validation to be completed).
Note: After validation is completed (domains and organization), the Order status section no longer appears on the Order# details page.
On the Order# details page, in the Order status section, under You Need To, locate the domain pending validation and click the domain link.
Note: When you have multiple domains (SANs) on your order, each one will be listed. Those with a checkmark next to them are validated. Those with a clock icon next to them are pending validation.
In the Prove Control Over Domain window, in the DCV Method drop-down list, select DNS TXT Record.
Create the DNS TXT Record:
Verify the DNS TXT Record:
Congratulations! You have completed the domain validation for the domain.