Submit an organization for validation
Learn how to submit an organization for validation before requesting certificates for it.
Before you begin
First, you must add the organization to your account. Then you can submit the organization for validation. Learn how to add an organization to your CertCentral account.
After adding the organization to CertCentral, submit it for validation and authorize it to get specific types of certificates. Validating organizations before ordering certificates for them speeds up the certificate issuance process, as the organization validation part of the process is already complete.
Submit an organization for validation
In CertCentral, in the left main menu, select Certificates > Organizations.
For CertCentral Subscription accounts, in the left main menu, go to the Validation > Organizations.
On the Organizations page, select the organization you want to authorize for certificates..
On the organization details page, under Submit for organization validation section, select the validation types (certificates) for which you want DigiCert to validate the organization.
OV – Normal Organization Validation
Private SSL – DigiCert Private SSL Certificate
SMIME – SMIME Organization Validation
CS – Code Signing Organization Validation*
EV CS – Code Signing Organization Extended Validation (EV CS)
DS – Document Signing Validation
EV – Extended Organization Validation (EV)
Verified Contacts
If the organization validation doesn't require verified contacts, skip to step 6.
If submitting your organization for the following validations, you must also submit a verified contact for the validation type. Learn more about verified contacts.
For EV-Extended Organization Validation (EV), add an EV-verified contact to approve EV TLS/SSL certificate requests.
For EV CS-Code Organization Extended Validation (EV CS), add an EV CS-verified contact to approve EV code signing certificate requests.
For CS-Code Signing Organization Validation, add a CS-verified contact to approve code signing certificate requests.
Warning
After submitting an individual as a verified contact for a certificate type (EV, EV CS, or CS), you can’t remove them.
To add an EV, CS, and EV CS verified contact, use one of the following options. You can add multiple verified contacts.
Option 1: Add an existing CertCentral account user as a verified contact
Under Verified Contacts , select the Add Contact link.
In the Add Contact window, select Existing Contact.
In the Contacts menu, select the user you want to add as a verified contact.
If the contact is missing a Job Title or Phone number, add the missing information.
When ready, select Add.
To add another verified contact, select the Add Contact link.
Option 2: Add a non-CertCentral account user as a verified contact
By default, the Allow non-CertCentral users to be used as verified contacts feature is disabled for a CertCentral account. You can enable this feature on the Preferences page (in the left main menu, go to Settings > Preferences). See Enable adding non-CertCentral account users as verified contacts.
Under Verified Contacts, select the Add Contact link.
In the Add Contact window, select New Contact.
Add the verified contact information: first and last name, job title, email address, and phone number.
When ready, select Add.
To add another verified contact, select the Add Contact link.
Next, select the types of certificates they can approve: EV, EV CS, or CS).
When ready, select Submit for Validation.
What's next
Complete organization validation
DigiCert must validate and authenticate your authority to order certificates on behalf of the organization. To do this, we call a verified phone number to speak with someone who represents the organization, such as the organization contact.
To get organization consent:
Answer the organization/validation phone call (preferred method).*
After submitting your organization for validation, ensure that the organization contact and the company receptionist are aware that you've submitted your organization for validation.
Let them know that DigiCert needs to call a verified phone number to speak with one of them to finish the organization validation/authentication process.
Respond to the organization consent message.
If the DigiCert validation agent can't reach someone, they leave a message that includes a call-back phone number and a verification code.
If the DigiCert validation agent leaves a message, make sure that the organization contact responds to the message and provides us with the verification code.