Submit an organization for validation

Before you begin

After you've added organizations, submit them for validation to authorize them for specific types of certificates. When ordering SSL Certificates, this authorization makes domain validation quicker because the organization part of the domain validation process is already completed.

Submit an organization for validation

  1. In your CertCentral account, in the sidebar menu, click Certificates > Organizations.

  2. On the Organizations page, use the drop-down list, search box, and column headers to filter the list of organizations.

  3. Click the link for the organization that you want to submit for validation and authorize for certificates.

  4. On the organization’s information page, in the Submit Organization for Validation section, select the validation types (certificates) you want DigiCert to validate the organization for.

    • OV - Normal Organization Validation
    • EV - Extended Organization Validation (EV)
    • Private SSL - DigiCert Private SSL Certificate
    • CS - Code Signing Organization Validation*
    • EV CS - Code Signing Organization Extended Validation (EV CS)
    • DS – Document Signing Validation
  5. Add verified contact (EV / EV CS and CS)

    If the organization validations you chose don't require verified users, skip to step 7.

    When you submit orders for EV TLS/SSL, Code Signing, and EV Code Signing certificate orders, we must contact the "verified" contact as part of the organization validation process. However, before we can reach out to the verified contact, we must first validate the contact.

    During the organization pre-validation process, you can also submit the organization's verified contacts to be pre-validated. This quickens the certificate issuance process for EV TLS/SSL, Code Signing, and EV Code Signing certificates. Because we've already validated the contact, all we do is contact them and get their order approval.

    • If you selected EV - Extended Organization Validation (EV), you must select an organization contact to be designated as an EV verified contact.
    • If you selected EV CS - Code Organization Extended Validation (EV CS), you must select an organization contact to be designated as an EV CS verified contact.
    • If you selected CS - Code Signing Organization Validation, you must select an organization contact to be designated as an CS verified contact.

    Only an EV/EV CS verified user can approve Extended Validation (EV) and EV Code Signing Certificate requests. Only a CS verified user can approve Code Signing Certificate requests.

    Feature Note:

    If you've enabled the Allow non-DigiCert users to be used as verified contacts feature (see Enable adding non-CertCentral account users as verified contacts), you will see two options: Existing Contact and New Contact. The Existing Contact option lets you assign a CertCentral user as the verified EV contact. The New Contact option lets you enter information for a non-CertCentral account user. Use option 1 or 2.

    If you haven't enabled this feature, you won't see any options. You can only add account users as verified EV contacts. Use Option 1.

    To add an EV, CS, and EV CS verified contact, complete one of the options below. Note that you can add multiple verified contacts.

    Option 1: Add an existing CertCentral account user as a verified contact

    1. Under Organization Contacts, click the Add Contact link.
    2. In the Add Contact window, select Existing Contact.
      In the Contacts drop-down list, select verified contact.
      Is the contact you selected missing a Job Title or a Phone number? You need to add the missing information. For example, if the contact has a job title but no phone number, you only need to add the phone number. When adding Job Title and/or Phone for an existing contact, the user profile will be updated with the new information.
      1. In the Job Title box, enter the contact's job title.
      2. In the Phone box, enter the contact's phone number (and Ext).
    3. Click Add.
    4. To add another verified contact, click the Add Contact link.

    Option 2: Add a non-CertCentral account user as a verified contact

    By default, the Allow non-CertCentral account users to be used as verified contacts feature is disabled for a CertCentral account. You can activate this feature on the Division Preferences page (Settings > Preferences). See Enable adding non-CertCentral account users as verified contacts.

    1. Under Organization Contacts, click the Add Contact link.
    2. In the Add Contact window, select New Contact.
    3. Add the contact's First Name, Last Name, and Job Title.
    4. Next, add an Email address and Phone number at which the contact can be contacted for verifying a certificate order.
    5. When you are done, click Add.
    6. To add another verified contact, click the Add Contact link.
  6. After adding the verified contacts, you can add (check) or remove (uncheck) the types of certificates they can approve (EV / EV CS or CS).

After you've submitted a contact as a verified contact for a certificate type (EV/EV CS or CS), you can't remove them.

  1. When you are finished, click Submit for Validation.