Submit an organization for pre-validation

Before you begin

After adding an organization, submit it for organization validation to authorize it for specific types of certificates. When ordering certificates, this pre-validation makes issuing the certificate quicker because the organization part of the certificate validation process is already completed.

Submit an organization for validation

  1. In your CertCentral account, in the sidebar menu, click Certificates > Organizations.

  2. On the Organizations page, click the organization name for the organization you want to submit for validation and authorize for certificates.

  3. On the Organization details page, in the Submit Organization for Validation section, select the validation types (certificates) you want DigiCert to validate the organization for.

    • OV - Normal Organization Validation
    • EV - Extended Organization Validation (EV)
    • Private SSL - DigiCert Private SSL Certificate
    • CS - Code Signing Organization Validation*
    • EV CS - Code Signing Organization Extended Validation (EV CS)
    • DS – Document Signing Validation
  4. Add verified contact (EV / EV CS and CS)

    If the organization validations you chose don't require verified users, skip to step 7.

    When you submit orders for EV TLS/SSL, Code Signing, and EV Code Signing certificate orders, we must contact the "verified" contact as part of the organization validation process. However, before we can reach out to the verified contact, we must first validate the contact.

    During the organization pre-validation process, you can also submit the organization's verified contacts to be pre-validated. This quickens the certificate issuance process for EV TLS/SSL, Code Signing, and EV Code Signing certificates. Because we've already validated the contact, all we do is contact them and get their order approval.

    • If you selected EV - Extended Organization Validation (EV), you must select an organization contact to be designated as an EV verified contact. Only an EV verified contact can approve EV SSL/TLS certificate requests.
    • If you selected EV CS - Code Organization Extended Validation (EV CS), you must select an organization contact to be designated as an EV CS verified contact. Only an EV CS verified contact can approve EV code signing certificate requests.
    • If you selected CS - Code Signing Organization Validation, you must select an organization contact to be designated as an CS verified contact. Only a CS verified contact can approve code signing certificate requests.

    Feature Note:

    If you've enabled the Allow non-DigiCert users to be used as verified contacts feature (see Enable adding non-CertCentral account users as verified contacts), you will see two options: Existing Contact and New Contact. The Existing Contact option lets you assign a CertCentral user as the verified contact. The New Contact option lets you enter information for a non-CertCentral account user. Use option 1 or 2.

    If you haven't enabled this feature, you won't see any options. You can only add account users as verified contacts. Use Option 1.

    To add an EV, CS, and EV CS verified contact, complete one of the options below. Note that you can add multiple verified contacts.

    Option 1: Add an existing CertCentral account user as a verified contact

    1. Under Organization Contacts, click the Add Contact link.
    2. In the Add Contact window, select Existing Contact.
    3. In the Contacts dropdown, select verified contact.
      If the contact you selected is missing a Job Title or a Phone number, you'll need to add the missing information. When adding Job Title and/or Phone for an existing contact, the user's profile will be automatically updated with the new information..
    4. Click Add.
    5. To add another verified contact, click the Add Contact link.

    Option 2: Add a non-CertCentral account user as a verified contact

    By default, the Allow non-CertCentral account users to be used as verified contacts feature is disabled for a CertCentral account. You can activate this feature on the Division Preferences page (Settings > Preferences). See Enable adding non-CertCentral account users as verified contacts.

    1. Under Organization Contacts, click the Add Contact link.
    2. In the Add Contact window, select New Contact.
    3. Add the contact's First Name, Last Name, and Job Title.
    4. Next, add an Email address and Phone number at which the contact can be contacted for verifying a certificate order.
    5. When you are done, click Add.
    6. To add another verified contact, click the Add Contact link.
  5. After adding the verified contacts, you can add (check) or remove (uncheck) the types of certificates they can approve (EV, EV CS, or CS).

After you've submitted a contact as a verified contact for a certificate type (EV, EV CS, or CS), you can't remove them.

  1. When you are finished, click Submit for Validation.