SAML: Resend the Create Your DigiCert Client Certificate email

If a SAML user deletes or loses the Create Your DigiCert "Client Certificate" email before they create their client certificate, resend that email from your CertCentral account.

Before you begin

  • You must be an administrator in your CertCentral account.
  • You must have the SAML user's information (name, email address, etc.).

Resend email

  1. Go to the client certificate's Order # detail page

    1. In your CertCentral account, in the sidebar menu, click Certificate > Orders.
    2. On the Orders page, click the order number link for the client certificate.

  1. Resend the issuance email

    1. On the Order # details page, under Certificate Details, in the Email Addresses section, click Resend Issuance Email.
    2. The link will change to Sent.

What's next

The SAML user is sent a Create Your DigiCert "Client Certificate" email with a new link.

When you click Resend Issuance Email, the old link expires and can't be used to generate a client certificate.

About

DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.

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