SAML: Resend the Create Your DigiCert Client Certificate email

If a SAML user deletes or loses the Create Your DigiCert "Client Certificate" email before they create their Client certificate, resend that email from your CertCentral account.

Before you begin

  • Be an administrator in your CertCentral account.
  • Have the SAML user's information (name, email address, etc.)

Resend email

  1. Go to the client certificate's Order # detail page

    1. In your CertCentral account, in the sidebar menu, click Certificate > Orders.
    2. On the Orders page, click the order number link for the client certificate.

  1. Resend the issuance email

    1. On the Order # details page, under Certificate Details, in the Email Addresses section, click Resend Issuance Email.
    2. The link will change to Sent.

What's next

The SAML user is resent the Create Your DigiCert "Client Certificate" with a new link to create their client certificate.

When you click Resend Issuance Email, the old link expires and can't be used to generate a client certificate.

About

DigiCert is the world’s premier provider of high—assurance digital certificates—providing trusted SSL, private and managed PKI deployments, and device certificates for the emerging IoT market. Since our founding almost fifteen years ago, we’ve been driven by the idea of finding a better way. A better way to provide authentication on the internet. A better way to tailor solutions to our customer’s needs. Now, we’ve added Symantec’s experience and talent to our legacy of innovation to find a better way to lead the industry forward, and build greater trust in identity and digital interactions.

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