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DigiCert Global 2025 maintenance schedule

To make planning your certificate-, service-, and platform-related tasks easier, here’s the DigiCert global 2025 maintenance schedule. DigiCert keeps this schedule up to date with all maintenance information, including details about how maintenance affects your DigiCert services.

Belangrijk

Are you looking for the DigiCert Europe 2025 maintenance schedule?

The global schedule applies to the following DigiCert platforms and services:

  • CertCentral® USA

  • DigiCert® ONE USA

    • DigiCert​​®​​ Trust Lifecycle Manager

    • DigiCert​​®​​ Software Trust Manager

    • DigiCert​​®​​ Document Trust Manager

    • DigiCert® Device Trust Manager

    • DigiCert​​®​​ IoT Trust Manager

    • DigiCert​​®​​ KeyLocker

    • DigiCert® Account Manager

    • DigiCert® Private CA

  • Direct Cert Portal

  • DigiCert® PKI Platform 8

  • Online Certificate Status and Timestamp Services

What can I do to prepare for these maintenance windows?

Plan your certificate-related tasks accordingly:

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside the maintenance windows, including Automation events and Discovery scans.

  • Expect interruptions if you use APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates. This subscription includes email alerts for when maintenance begins and ends.

  • If you have questions or need more information on CertCentral products, contact your account manager or CertCentral Support at DigiCert Support.

  • If you have questions or need more information on DigiCert ONE products, contact your account manager or support at PKI Support | DigiCert.

2025 Global maintenance schedule

Dates and times are subject to change. Service announcements are sent before changing or adding maintenance windows.

tabel 1. Scheduled maintenance for 2025

Date

Time

Notes

Saturday, January 11

22:00 – 24:00 MST (Sunday, January 12, 05:00 – 07:00 UTC)

PrimoSign signing service maintenance-related downtime

The PrimoSign signing service will be down for approximately 60 minutes during scheduled Global maintenance.

How does this affect me?

The maintenance begins at 22:00 MST (05:00 UTC). At this time, the PrimoSign signing services will be down for approximately 60 minutes.

Affected services

Document Trust Manager's PrimoSign signing service in the DigiCert® ONE United States location.

What can I do?

Plan accordingly:

  • Schedule high-priority PrimoSign signing service document signings before maintenance begins or when maintenance is complete.

  • Schedule high-priority orders, renewals, and reissues before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when maintenance is finished.

Saturday, February 1

22:00 – 24:00 MST (Sunday, February 2, 05:00 – 07:00 UTC)

PKI Platform 8 maintenance-related service interruptions

DigiCert® PKI Platform 8 will experience brief and periodic maintenance-related service interruptions during scheduled Global maintenance.

How does this affect me?

The PKI Platform 8 maintenance begins at 22:00 MST (05:00 UTC). From 22:00 to 24:00 MST (05:00 to 07:00 UTC), PKI Platform 8 will experience brief and periodic service interruptions.

Affected services

PKI Platform 8

API note

  • APIs may return "503 services unavailable" errors.

  • Requests placed during this window that receive a "503 services unavailable" error message must be placed again when services are restored.

What can I do?

  • Schedule high-priority tasks before maintenance begins or when maintenance is complete.

  • Schedule high-priority orders, renewals, and reissues before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when the maintenance is finished.

Saturday, March 1

22:00 – 24:00 MST (Sunday, March 2, 05:00 – 07:00 UTC)

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

  • Schedule high-priority orders, renewals, and reissues before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when the maintenance is finished.

Saturday, April 12

22:00 – 24:00 MDT (Sunday, April 13, 04:00 – 06:00 UTC)

Rescheduled to align with our Europe maintenance schedule. Maintenance is one hour earlier for those not observing United States daylight savings.*

Belangrijk

DigiCert has canceled the maintenance, which was to affect Trust Lifecycle Manager and DigiCert ONE sign in. Due to technical issues, we must reschedule the work to another maintenance window.

We previously communicated that Trust Lifecycle Manager would be down for 10 minutes. We also said that you would be unable to sign in to DigiCert ONE for five minutes during scheduled maintenance on April 12.

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

  • Schedule high-priority certificate-related tasks and signings (code and documents) before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when the maintenance is finished.

Saturday, May 10

22:00 – 24:00 MDT (Sunday, May 11, 04:00 – 06:00 UTC)

Rescheduled to align with our Europe maintenance schedule.

Maintenance-related downtime and service interruptions for some DigiCert services

Trust Lifecycle Manager will be down and DigiCert ONE will experience service interruptions during Global maintenance.

How does this affect me?

  • Trust Lifecycle Manager maintenance – 10-minute downtime

    The Trust Lifecycle Manager maintenance begins at 22:00 MDT (04:00 UTC). At this time, Trust Lifecycle Manager will be down for 10 minutes.

    API note

    • APIs may return "503 services unavailable" errors.

    • Requests placed during this window that receive a "503 services unavailable" error message must be placed again when services are restored.

  • DigiCert ONE maintenance – unable to sign in for five minutes

    The DigiCert ONE maintenance begins at 22:05 MDT (04:05 UTC). At this time, you can’t sign in to DigiCert ONE for five minutes.

    What if I’m already logged in?

    You won’t be affected if logged in to DigiCert ONE before maintenance begins. You can continue to work as long as you don’t sign out.

    If you sign out, you can’t sign in again until the maintenance is finished.

Affected services:

DigiCert ONE and Managers in our United States location:

  • Trust Lifecycle Manager

  • Software Trust Manager

  • Document Trust Manager

  • Device Trust Manager

  • IoT Trust Manager

  • KeyLocker

  • Account Manager

  • DigiCert Private CA

What can I do?

  • Schedule high-priority certificate-related tasks and signings (code and documents) before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when the maintenance is finished.

Saturday, June 7

22:00 – 24:00 MDT (Sunday, June 8, 04:00 – 06:00 UTC)

Maintenance-related downtime and service degradation for some DigiCert services

Document Trust Manager will experience service degradation and the PrimoSign signing service will be down during scheduled global maintenance.

How does this affect me?

The maintenance affecting Document Trust Manager and the PrimoSign signing service begins at 22:00 MDT (04:00 UTC). From 22:00 to 24:00 MDT (04:00 to 06:00 UTC), Document Trust Manager will experience service degradation and the PrimoSign signing services will be down for approximately two hours.

Affected services

DigiCert ONE® USA location:

  • Document Trust Manager service degradation—2 hours

  • PrimoSign signing service downtime—2 hours

What can I do?

  • Schedule high-priority PrimoSign document signings before maintenance begins or when maintenance is complete.

  • Schedule high-priority orders, renewals, and reissues before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance begins and ends.

Services are restored when maintenance is finished.

Saturday, July 12

22:00 – 24:00 MDT (Sunday, July 13, 04:00 – 06:00 UTC)

Rescheduled to avoid United States holiday.

Maintenance-related downtime for some DigiCert services

Software Trust Manager, Document Trust Manager, and the PrimoSign signing service will be down during Global maintenance.

How does this affect me?

  • Software Trust Manager maintenance – 10-minute downtime

    The Software Trust Manager maintenance begins at 22:00 MDT (04:00 UTC). At this time, Software Trust Manager will be down for 10 minutes.

    API notes:

    • APIs may return "503 services unavailable" errors.

    • Requests placed during this window that receive a "503 services unavailable" error message must be placed again when services are restored.

  • Document Trust Manager maintenance – 10-minute downtime

    The Document Trust Manager maintenance begins at 22:10 MDT (04:10 UTC). At this time, Document Trust Manager will be down for 10 minutes.

    API notes:

    • APIs may return "503 services unavailable" errors.

    • Requests placed during this window that receive a "503 services unavailable" error message must be placed again when services are restored.

  • PrimoSign signing service – 30-minute downtime

    The maintenance affecting Document Trust Manager’s PrimoSign signing service begins at 22:00 MDT (04:00 UTC). At this time, the PrimoSign signing services will be down for 30 minutes.

Affected services

DigiCert® ONE United States location:

  • DigiCert​​®​​ Software Trust Manager

  • DigiCert​​®​​ Document Trust Manager

  • PrimoSign signing service

What can I do?

  • Schedule high-priority code signing and document signing certificate-related tasks and signings before maintenance begins or when maintenance is complete.

  • Schedule high-priority PrimoSign document signings before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts when maintenance begins and ends.

Services are restored when maintenance is finished.

Saturday, August 9

22:00 – 24:00 MDT (Sunday, August 10, 04:00 – 06:00 UTC)

Rescheduled to align with our Europe maintenance schedule.

Maintenance-related downtime for some DigiCert services

DigiCert​​®​​ Document Trust Manager will be down for 10 minutes during global maintenance.

How does this affect me

The Document Trust Manager maintenance begins at 22:00 MDT (04:00 UTC). At this time, Document Trust Manager will be down for 10 minutes.

API note

  • APIs may return "503 services unavailable" errors.

  • Requests placed during this window that receive a "503 services unavailable" error message must be placed again when services are restored.

Affected services

DigiCert​​®​​ Document Trust Manager in our DigiCert® ONE United States location.

What can I do?

  • Schedule high-priority document signing certificate-related tasks and signings before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts when maintenance begins and ends.

Services are restored when maintenance is finished.

Saturday, September 6

22:00 – 24:00 MDT (Sunday, September 7, 04:00 – 06:00 UTC)

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

  • Schedule high-priority orders, renewals, and reissues before maintenance begins or when maintenance is complete.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts when maintenance begins and ends.

Services are restored when maintenance is finished.

Saturday, October 11

22:00 – 24:00 MDT (Sunday, October 12, 04:00 – 06:00 UTC)

Rescheduled to align with our Europe maintenance schedule.

Saturday, November 8

22:00 – 24:00 MST (Sunday, November 9, 05:00 – 07:00 UTC)

Rescheduled to align with our Europe maintenance schedule.

Maintenance is one hour later for those not observing United States daylight savings.*

Saturday, December 6

22:00 – 24:00 MST (Sunday, December 7, 05:00 – 07:00 UTC)

*United States Daylight Savings:

  • Daylight Saving Time Starts: March 9, 2025, clocks are turned forward one hour.

  • Daylight Saving Time Ends: November 2, 2025, clocks are turned backward one hour


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