Dezembro 31, 2022
DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
- Maintenance is scheduled for the first weekend of each month unless otherwise noted.
- Each maintenance window is scheduled for 2 hours.
- Although we have redundancies to protect your service, some DigiCert services may be unavailable.
- All normal operations will resume once maintenance is completed.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
Setembro 10, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on September 10, 2022, 22:00 –24:00 MDT (September 11, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
Agosto 6, 2022
Upcoming scheduled maintenance
Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.
Affected services:
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
CertCentral Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)
- Requests submitted during this time will fail.
- APIs will return a "503 Service is unavailable" error.
- Failed requests should be resubmitted after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account.
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Julho 9, 2022
Upcoming Schedule Maintenance
Some DigiCert services will be down for a total of 20 minutes during scheduled maintenance on July 9, 2022, 22:00 – 24:00 MDT (July 10, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The services listed below will be down for a total of 20 minutes while we perform our infrastructure-related maintenance. The downtime consists of two 10-minute windows, one at the start and one at the end of the infrastructure-related work:
- Start: 22:00 – 22:10 MDT (UTC -6)
- End: 23:30 – 23:40 MDT (UTC -6)*
*The plan is to end our maintenance at approximately 23:30 MDT (UTC –6). However, if issues occur, we will need to end this work early, which means the second downtime may happen earlier than planned.
Affected services
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
QuoVadis® TrustLink® certificate issuance
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be queued and processed after services are restored
PKI Platform 8 new domain and organization validation
- New domains submitted for validation during this time will be delayed.
- New organizations submitted for validation during this time will be delayed.
- Requests will be queued and processed after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Junho 4, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
Maio 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
Abril 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Março 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Fevereiro 12, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
- CertCentral/Services API
- ACME
- Discovery/API
- Discovery sensor firewall settings
- ACME Automation/API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- API access URL
- Direct Cert Portal/API
- DigiCert website
- Validation services
- PKI Platform 8
- PKI Platform 7 (Japan and Australia)
- QuoVadis TrustLink
- DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
Janeiro 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Dezembro 31, 2021
Para facilitar o planejamento das tarefas relacionadas ao certificado, agendamos a nossa janela de manutenção de 2021 com antecedência. Veja Manutenção agendada da DigiCert 2021 - esta página é mantida atualizada com todas as informações de agendamento de manutenções.
Com clientes de todo o mundo, entendemos que não há um melhor momento para todos. Contudo, após revisar os dados sobre uso de clientes, selecionamos horas que afetariam a menor quantidade dos nossos clientes.
Sobre a nossa agenda de manutenção
- A manutenção está agendada para a primeira semana de cada mês, a menos que observado de outra forma.
- Cada janela de manutenção é agendada para 2 horas.
- Embora tenhamos redundâncias para proteger seu serviço, alguns serviços DigiCert podem estar indisponíveis.
- Todas as operações normais são retomadas depois da conclusão da manutenção.
Se você precisar de mais informações sobre essas janelas de manutenção, entre em contato com o gerente da sua conta ou com a equipe de suporte DigiCert. Para obter atualizações ao vivo, assine a página Status da DigiCert.
Dezembro 4, 2021
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Novembro 6, 2021
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
- DV certificate requests submitted during this time will fail
- APIs will return a "cannot connect" error
- Failed requests should be resubmitted after services are restored
CIS and SCEP
- Certificate Issuing Service (CIS) will be down
- Simple Certificate Enrollment Protocol (SCEP) will be down
- DigiCert will be unable to issue certificates for CIS and SCEP
- APIs will return a "cannot connect" error
- Requests that return "cannot connect" errors should be resubmitted after services are restore
QuoVadis TrustLink certificate issuance
- TrustLink certificate requests submitted during this time will fail
- However, failed requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored, as required
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
- Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
- Certificate issuance for PKI Platform 8 and its corresponding API.
Additionally:
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Outubro 2, 2021
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Setembro 11, 2021
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete our maintenance.
Agosto 7, 2021
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Julho 10, 2021
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
- CertCentral / Services API
- Direct Cert Portal / API
- ACME
- Discovery / API
- ACME agent automation / API
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- DigiCert ONE
- Automation service
- CT Log monitoring
- Vulnerability assessment
- PCI compliance scans
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- QuoVadis TrustLink
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Maio 1, 2021
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Abril 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Março 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
Fevereiro 6, 2021
Próxima manutenção programada
Em 6 de fevereiro de 2021 entre 22:00 - 24:00 MST (7 de fevereiro de 2021 entre 05:00 - 07:00 UTC), O DigiCert fará a manutenção crítica.
Durante a manutenção, os serviços listados abaixo ficarão inativos por aproximadamente 60 minutos. No entanto, devido ao escopo de trabalho que está acontecendo, pode haver interrupções de serviço adicionais durante a janela de manutenção de duas horas.
Você não conseguirá fazer login nessas plataformas e acessar esses serviços e APIs:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Discovery e sua API
- ACME
- Automação do agente ACME e sua API
A DigiCert não poderá emitir certificados para estes serviços e APIs:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Complete Website Security (Segurança de Sites Completa, CWS) e sua API
- PKI gerenciada para SSL (MSSL) e sua API
- Link de confiança QV
Esses serviços não serão afetados pelas atividades de manutenção:
- PKI Platform 8
- PKI Platform 7
- Gerentes DigiCert ONE
Nota API:
- Os serviços para processar transações relacionadas a certificados não estarão disponíveis, como solicitação de certificados, adição de domínios e solicitações de validação.
- APIs retornarão erros “não podem conectar”.
- As solicitações de certificado feitas durante esta janela que receberem uma mensagem de erro "não pode se conectar" precisarão ser feitas novamente após os serviços serem restaurados.
O que eu posso fazer?
Planeje de acordo:
- Programe pedidos de alta prioridade, renovações e reemissões durante a janela de manutenção.
- Espere interrupções se você usar APIs para emissão imediata de certificados e tarefas automatizadas.
- Assine a página Status da DigiCert para obter atualizações em tempo real.
- Consulte a manutenção programada DigiCert 2021 para datas e horários de manutenção programada.
Os serviços serão restaurados assim que a manutenção for concluída.
Janeiro 9, 2021
Próxima manutenção programada
Em 9 de janeiro de 2021 entre 22:00 - 24:00 MST (10 de janeiro de 2021 entre 05:00 - 07:00 UTC), DigiCert fará a manutenção programada.
Embora tenhamos redundâncias para proteger o seu serviço, alguns serviços da DigiCert podem estar indisponíveis durante este tempo.
O que você pode fazer?
Planeje de acordo.
- Agende pedidos de alta prioridade, renovações, reemissões e emissões duplicadas fora da janela de manutenção.
- Para obter atualizações ao vivo, assine a página Status da DigiCert.
- Para datas e horários de manutenção programada, consulte Manutenção programada DigiCert 2021.
Os serviços serão restaurados assim que a manutenção for concluída.
Dezembro 6, 2020
Manutenção agendada
Em domingo, 6 de dezembro de 2020, entre 8h e 10h UTC, a DigiCert fará a manutenção programada.
Como isso me afeta?
Durante a manutenção, o acesso a esses serviços e APIs pode ser afetado:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Discovery e sua API
- ACME
- Automação do agente ACME e sua API
Além disso, a emissão de certificados para esses serviços e APIs pode ser afetada:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Complete Website Security (Segurança de Sites Completa, CWS) e sua API
- PKI gerenciada para SSL (MSSL) e sua API
- Plataforma PKI 7/Plataforma PKI 8
- Link de confiança QV
O que eu posso fazer?
Planeje de acordo.
- Agende pedidos de alta prioridade, renovações, reemissões e emissões duplicadas fora da janela de manutenção.
- Se você usa as APIs para a emissão imediata de certificados e tarefas automatizadas, espere interrupções durante esse período.
Os serviços serão restaurados assim que a manutenção for concluída.
- Para datas e horários de manutenção programada, consulte Manutenção programada DigiCert 2020.
- Para obter atualizações ao vivo, assine a página Status da DigiCert .
Novembro 8, 2020
Manutenção agendada
Em 8 de novembro de 2020, entre 8h e 10h UTC, a DigiCert fará a manutenção programada.
Como isso me afeta?
Durante a manutenção, o acesso a esses serviços e APIs pode ser afetado:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Discovery e sua API
- ACME
- Automação do agente ACME e sua API
Além disso, a emissão de certificados para esses serviços e APIs pode ser afetada:
- CertCentral e sua API de serviços
- API Direct Cert Portal/Direct Cert Portal
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- Complete Website Security (Segurança de Sites Completa, CWS) e sua API
- PKI gerenciada para SSL (MSSL) e sua API
- Plataforma PKI 7/Plataforma PKI 8
- Link de confiança QV
O que eu posso fazer?
Planeje de acordo.
- Agende pedidos de alta prioridade, renovações, reemissões e emissões duplicadas fora da janela de manutenção.
- Se você usa as APIs para a emissão imediata de certificados e tarefas automatizadas, espere interrupções durante esse período.
Os serviços serão restaurados assim que a manutenção for concluída.
- Para datas e horários de manutenção programada, consulte Manutenção programada DigiCert 2020.
- Para obter atualizações ao vivo, assine a página Status da DigiCert.
Setembro 13, 2020
Próxima manutenção programada
No domingo, 13 de setembro de 2020, das 07:00 às 09:00 UTC, A DigiCert realizará manutenções agendadas.
Como isso me afeta?
Durante a manutenção, atribuiremos novos endereços IP dedicados ao nosso servidor de e-mail CertCentral, alguns de nossos serviços e algumas de nossas APIs.
Serviços afetados:
- E-mails CertCentral
- CertCentral
- API de serviços CertCentral
- Serviço de emissão de certificados (CIS)
- Protocolo simples de matrícula de certificados (SCEP)
- URL de acesso API
- Direct Cert Portal
- Direct Cert Portal API
- Configurações de firewall do sensor Discovery
- API da Discovery
- ACME
- Automação de agente ACME
- Site DigiCert
Para obter mais detalhes e uma referência fácil, consulte nosso Artigo da base de conhecimento sobre alterações de endereço IP.
Embora tenhamos redundâncias para proteger o seu serviço, alguns serviços da DigiCert podem estar indisponíveis durante este tempo.
Os serviços da DigiCert serão restaurados assim que a manutenção estiver concluída.
O que eu posso fazer?
- Atualize as listas de permissões e filtros de e-mail
Até 13 de setembro de 2020, atualize as listas de permissões de endereços IP e os filtros de e-mail para garantir que você não perca e-mails importantes e mantenha seus serviços DigiCert e integrações de API funcionando conforme o esperado. - Agende tarefas de manutenção
Planeje adequadamente e agende pedidos de alta prioridade, renovações, reemissões e problemas duplicados fora da janela de manutenção. - Referências
- Para atualizações ao vivo, assine a página Status do DigiCert.
- Para datas e horários de manutenção programada, consulte Manutenção programada DigiCert 2020
Junho 23, 2020
O protocolo CertCentral ACME oferece suporte à disponibilidade geral
Temos o prazer de anunciar a disponibilidade geral de uma de nossas ferramentas de automação - suporte ao protocolo ACME. Seu período de beta aberto terminou e agora está pronto para ambientes de produção.
Com a ACME + CertCentral, use o seu cliente ACME preferido para automatizar as suas implantações de certificados SSL/TLS e remover o tempo gasto completando instalações manuais de certificados.
O suporte do protocolo ACME da CertCentral lhe permite automatizar implantações de certificados OV e EV SSL/TLS com validade personalizada e validade de 1 ano e 2 anos. Nosso protocolo ACME também oferece suporte à opção de perfil de certificado Signed HTTP Exchange, permitindo que você automatize suas implantações de certificado Signed HTTP Exchange.
ACME em CertCentral
Para acessar o ACME em sua conta da CertCentral, vá para a página URLs do diretório ACME (no menu principal à esquerda, vá para Automação > URLs do diretório ACME).
Para mais informações:
Junho 15, 2020
A integração DigiCert ACME agora suporta o uso de campos personalizados
Temos o prazer de anunciar que o protocolo DigiCert ACME agora oferece suporte a campos personalizados nos formulários de solicitação usados para criar seus URLs de diretório ACME.
Para mais informações:
Setembro 9, 2019
Adicionamos dois novos recursos à página Certificados vencendo (na barra lateral, clique em Certificados > Certificados expirando), facilitando gerenciar notificações de renovação para os seus certificados expirando.
Primeiro, adicionamos uma coluna Avisos de renovação com uma caixa de seleção interativa. Use esta caixa de seleção para habilitar ou desabilitar avisos de renovação para um certificado expirando.
Depois, adicionamos dois filtros de Avisos de renovação: Desabilitado e Habilitado. Estes filtros lhe permitem ver apenas os pedidos de certificados com avisos de renovação habilitados ou desabilitados.
Na API de Serviços da DigiCert, nós atualizamos os parâmetros de resposta dos pontos de extremidade List keys e Get key info, permitindo ver a organização associada ao seu pedido de certificado da ACME.
Agora, ao chamar os pontos de extremidade List keys e Get key info, nós retornamos o nome da organização (organization_name) associada ao pedido de certificado da ACME na resposta.
Julho 30, 2019
Aprimoramos o nosso protocolo ACME, adicionando suporte para a opção de perfil do certificado Signed HTTP Exchange. Agora, é possível usar o seu cliente ACME para pedir certificado OV e EV SSL/TLS com a extensão CanSignHttpExchanges incluída.
Primeiro, crie a URL do diretório ACME para o seu certificado Signed HTTP Exchanges. Depois, use o cliente ACME para emitir e instalar o certificado com a extensão CanSignHttpExchanges.
Consulte URLs do diretório ACME para certificados Signed HTTP Exchange e Guia do usuário ACME.
Contexto
A opção de perfil do certificado Signed HTTP Exchange é usada para lidar com o problema de exibição da URL de AMP em que a sua marca não é exibida na barra de endereço. Consulte Exibir melhores AMP URLs com Signed Exchanges e Obter seu certificado Signed HTTP Exchanges.
Esta opção de perfil permite incluir a extensão CanSignHTTPExchanges em certificados OV e EV SSL/TLS. Depois de habilitada para a sua conta, a opção Incluir a extensão CanSignHttpExchanges no certificado aparece nos seus formulários Adicionar URL do diretório ACME.
Para habilitar este perfil do certificado para a sua conta, fale com o seu gerente de contas ou contate a nossa equipe de atendimento.
Atualizamos os ícones de informações na lista de URLs do diretório ACME na página Acesso à conta para ajudá-lo a rapidamente identificar certificados que incluem uma opção de perfil de certificado (por exemplo, Signed HTTP Exchanges).
No menu da barra lateral, clique em Conta > Acesso à conta. Na página Acesso à conta, na seção URLs do diretório ACME, clique em um ícone de informações para ver detalhes sobre o certificado que pode ser solicitado através da URL do diretório ACME.
Na API de serviços da DigiCert, aprimoramos os parâmetros de respostas do ponto de extremidade List keys, permitindo ver URLs do diretório ACME. Agora, ao chamar o ponto de extremidade List keys, nós retornamos informações da URL ACME (acme_urls) e chave de API (api_keys) na resposta.
Na API de serviços da DigiCert, aprimoramos o ponto de extremidade Get key info, permitindo obter detalhes sobre URLs do diretório ACME.
Inclua a ID da URL do diretório ACME na chamada para o ponto de extremidade Get key info (/key/{{key_id}} em que key_id é a ID da URL do diretório ACME) para obter informações sobre uma URL do diretório ACME.
Junho 5, 2019
Corrigimos um erro na página Solicitar um certificado da URL de visitante, em que clicar em Pedir agora o redirecionava à página de login da DigiCert.
Agora, ao pedir um certificado a partir da URL de visitante e clicar em Pedir agora, sua solicitação é enviada ao seu administrador da conta para aprovação. Para mais informações sobre URLs de visitante, consulte Gerenciando URLs de visitante.
Adicionamos o recurso Usuário da renovação automática à página da Nova divisão que opcionalmente lhe permite definir um usuário padrão para os pedidos de renovação automática da divisão ao criar uma nova divisão. Se definido, este usuário substitui o solicitante original em todos os pedidos de renovação automática de certificados da divisão e ajuda a impedir interrupções à renovação automática.
Na sua conta, no menu da barra lateral, clique em Conta > Divisões. Na página Divisões, clique em Nova divisão. Na página Nova divisão, no menu suspenso Usuário da renovação automática, defina um usuário padrão para todos os pedidos de renovação automática da divisão.
Estamos adicionando uma nova ferramenta ao portfólio da CertCentral—suporte ao protocolo ACME—que lhe permite integrar seu cliente ACME à CertCentral para pedir certificados OV e EV TLS/SSL.
Observação: Este é o período open beta para o suporte de protocolo ACME na CertCentral. Para relatar erros ou para conectar seu cliente ACME à CertCentral, contate a nossa equipe de atendimento.
Para acessar o ACME na sua conta da CertCentral, visite a página Acesso à conta (no menu da barra lateral, clique em Conta > Acesso à conta) e você verá a seção URLs do diretório ACME.
Para informações sobre conectar seu cliente ACME à sua conta da CertCentral, consulte o nosso guia do usuário ACME.
Para ativar ACME para a sua conta, contate o seu gerente de contas ou a nossa equipe de Atendimento.
Problemas conhecidos
Para uma lista de problemas atuais conhecidos, consulte ACME Beta: Problemas conhecidos.