To make it easier to plan your certificate related tasks, we scheduled our 2020 maintenance windows in advance. See DigiCert 2020 scheduled maintenance—this page is kept up to date with all maintenance schedule information.
With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
If you need more information regarding these maintenance windows, contact your account manager or DigiCert Support.
Scheduled Maintenance
On May 3, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC
On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.
How does this affect me?
This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.
During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.
Services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Scheduled Maintenance
On March 8, 2020 from 08:00 to 10:00 UTC, DigiCert will perform scheduled maintenance. Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time. DigiCert services will be restored as soon as maintenance is completed.
What can you do?
Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
Updated maintenance schedule
We rescheduled our maintenance window. On November 9, 2019 from 09:00 to 12:00 UTC, DigiCert will be performing some planned maintenance.
During this time, DigiCert services may be unavailable:
DigiCert services will be restored as soon a maintenance is completed.
Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Routine server maintenance
On September 22, 2019 from 06:30 to 08:30 UTC, DigiCert will be performing some routine server maintenance. During this time, you may get logged out of your CertCentral account and experience issues logging in. Additionally, certificate validation and issuance services may not work.
Please plan accordingly. For example, submit any high priority renewal, reissue, or new certificate orders outside of the maintenance window.
Note: Access will be restored as soon as possible.
DigiCert Services API integrations
During server maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.