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fix

Bug fix: DV certificate not attached to email notification

We fixed a bug in the DV certificate issuance process where we weren't attaching a copy of the DV certificate to the Your certificate for your-domain email notification. As a temporary fix to this issue, we now include a certificate download link in the DV certificate email notification.

Note: After DigiCert issues a certificate, it is immediately available in your CertCentral account.

To use the download link in the email, you must have access to the CertCentral account and have permissions to access the certificate order.

If an email recipient doesn't have access to the account or to the certificate order, you can email them a copy of the DV certificate from your CertCentral account. See our instructions for how to email a DV certificate from your CertCentral account.

enhancement

Legacy partner account upgrades to CertCentral

In the DigiCert Service API, we updated the—DigiCert order ID—to make it easier to find the corresponding DigiCert order IDs for your migrated legacy GeoTrust TLS/SSL certificate orders.

Now, you can use the GeoTrust order ID* to access the DigiCert order ID for your GeoTrust certificate orders. Additionally, when using the GeoTrust order ID, we return the most current DigiCert certificate order ID.

*Note: In the legacy partner accounts, you only have access to the GeoTrust order ID for your GeoTrust TLS/SSL certificate orders.

Background

After you migrate your active, public SSL/TLS certificate orders to your new account, we assign a unique DigiCert order ID to each migrated legacy SSL/TLS certificate order.

For more information:

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Scheduled Maintenance

On April 5, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

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High-priority service provider maintenance April 5 from 06:00 - 08:00 UTC

On Friday April 3, DigiCert was notified by our data center service provider that they are going to perform some high-priority maintenance on Sunday April 5 from 06:00 – 08:00 UTC.

How does this affect me?

This maintenance window only affects legacy Symantec Website Security, Thawte, GeoTrust, and RapidSSL customers.

During this time, Symantec, GeoTrust, Thawte and RapidSSL consoles, associated APIs, and certificate issuance may be affected.

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

  • DigiCert 2020 scheduled maintenance
    This page is kept up to date with all our maintenance schedule information.
  • DigiCert Status
    To get live updates, subscribe to the DigiCert Status page.
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Certificados RapidSSL e GeoTrust DV estão disponíveis na CertCentral:

  • RapidSSL Standard DV
  • RapidSSL Wildcard DV
  • GeoTrust Standard DV
  • GeoTrust Wildcard DV

Documentação