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CertCentral: Add emergency contacts for your account

We are happy to announce we added a new emergency contact option to CertCentral. These email addresses receive all emergency communications, such as urgent security concerns, required certificate revocations, and changes to industry guidelines.

By default, CertCentral sends emergency notifications to the organization contact for the primary organization on your account. Until you update your emergency contacts, we also send these notifications to the email addresses assigned to receive all account notifications.

We recommend verifying and updating the emergency contacts for your account. It should only take a few minutes.

To verify and update the emergency contacts for your account:

  1. Sign in to your CertCentral account.
  2. In the left main menu, go to Settings > Notifications.
  3. On the Notifications page, in the Send all emergency notifications to box, enter the email addresses you want to receive all emergency communications.
  4. When you are finished, check Verify emergency contacts.

See Add emergency contact email addresses for your account.