Upcoming Schedule Maintenance

On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

• Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
• Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
• To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
• For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 60 minutes:

• You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
• You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
• You will be unable to:
  • Enroll certificates: new, renew, or reissues
  • Add domains and organizations
  • Submit validation requests
  • View reports, revoke certificates, and create profiles
  • Add users, view certificates, and download certificates
• DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
• APIs will return a "cannot connect" error.
• Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

• Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
• Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
• To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
• For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete our maintenance.