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DIGICERT 2022 MAINTENANCE SCHEDULE

To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.

With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.

compliance

End of support for CBC ciphers in TLS connections

DigiCert will end support for Cipher-Block-Chaining (CBC) ciphers in TLS connections to our services on October 8, 2022, at 22:00 MDT (October 9, 2022, at 04:00 UTC).

This change affects browser-dependent services and applications relying on CBC ciphers that interact with these DigiCert services:

  • CertCentral and CertCentral Services API
  • Certificate Issuing Services (CIS)
  • CertCentral Simple Certificate Enrollment Protocol (SCEP)

This change does not affect your DigiCert-brand certificates. Your certificates will continue to work as they always have.

Why is DigiCert ending support for the CBC ciphers?

To align with Payment card industry (PCI) compliance standards, DigiCert must end support for the following CBC:

  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_RSA_WITH_AES_256_CBC_SHA

What do I need to do?

If you are using a modern browser, no action is required. Most browsers support strong ciphers, such as Galois/Counter Mode (GCM) ciphers, including Mozilla Firefox, Google Chrome, Safari, and Microsoft Edge. We do recommend updating your browser to its most current version.

If you have applications or API integrations affected by this change, enable stronger ciphers, such as GCM ciphers, in those applications and update API integrations before October 8, 2022.

If you do not update API integrations and applications, they will not be able to use HTTPS to communicate with CertCentral, the CertCentral Services API, CIS, and SCEP.

Knowledge base article

See our Ending Support for CBC Ciphers in TLS connections to our services for more information.

Contact us

If you have questions or need help, contact your account manager or DigiCert Support.

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Upcoming scheduled maintenance

Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).

Infrastructure-related maintenance downtime

The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.

Affected services:

CertCentral® / Services API

  • Unable to access your CertCentral account.
  • Services API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

CertCentral Automation / API

  • Reschedule automation events around maintenance.
  • If automation events cannot be rescheduled, retry failed events after services are restored.

CertCentral Discovery / API

  • Reschedule Discovery scans around maintenance.
  • If scans cannot be rescheduled, retry failed scans after services are restored.

CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)

  • Requests submitted during this time will fail.
  • APIs will return a "503 Service is unavailable" error.
  • Failed requests should be resubmitted after services are restored.

Direct Cert Portal / API

  • Unable to access your Direct Cert Portal account.
  • Direct Cert Portal API will be unable to process requests.
  • APIs will return a "503 Service is unavailable" error.
  • Resubmit failed requests after services are restored.

What can I do?
Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.

Services will be restored as soon as the maintenance is completed.

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Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.

Note: Maintenance will be one hour earlier for those who don't observe daylight savings.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral® TLS certificate issuance:

  • TLS certificate requests submitted during this time will fail
  • Failed requests should be resubmitted after services are restored

CIS and CertCentral® SCEP:

  • Certificate Issuing Service (CIS) will be down
  • CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
  • Requests submitted during this time will fail
  • CIS APIs will return a "503 Service is unavailable" error
  • Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Failed requests should be resubmitted after services are restored

QuoVadis® TrustLink® certificate issuance:

  • TrustLink certificate requests submitted during this time will be delayed
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored
  • Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.

Infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.

CertCentral™ TLS certificate issuance:

  • TLS certificate requests submitted during this time will fail
  • Failed requests should be resubmitted after services are restored

CIS and CertCentral™ SCEP:

  • Certificate Issuing Service (CIS) will be down
  • CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
  • Requests submitted during this time will fail
  • CIS APIs will return a "503 Service is unavailable" error
  • Failed requests should be resubmitted after services are restored

Direct Cert Portal new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Failed requests should be resubmitted after services are restored

QuoVadis™ TrustLink™ certificate issuance:

  • TrustLink certificate requests submitted during this time will be delayed
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

PKI Platform 8 new domain and organization validation:

  • New domains submitted for validation during this time will fail
  • New organizations submitted for validation during this time will fail
  • Requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Para facilitar o planejamento das tarefas relacionadas ao certificado, agendamos a nossa janela de manutenção de 2021 com antecedência. Veja Manutenção agendada da DigiCert 2021 - esta página é mantida atualizada com todas as informações de agendamento de manutenções.

Com clientes de todo o mundo, entendemos que não há um melhor momento para todos. Contudo, após revisar os dados sobre uso de clientes, selecionamos horas que afetariam a menor quantidade dos nossos clientes.

Sobre a nossa agenda de manutenção

  • A manutenção está agendada para a primeira semana de cada mês, a menos que observado de outra forma.
  • Cada janela de manutenção é agendada para 2 horas.
  • Embora tenhamos redundâncias para proteger seu serviço, alguns serviços DigiCert podem estar indisponíveis.
  • Todas as operações normais são retomadas depois da conclusão da manutenção.

Se você precisar de mais informações sobre essas janelas de manutenção, entre em contato com o gerente da sua conta ou com a equipe de suporte DigiCert. Para obter atualizações ao vivo, assine a página Status da DigiCert.

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Upcoming Scheduled Maintenance

DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming Schedule Maintenance

DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).


CertCentral infrastructure-related maintenance downtime

We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:

DV certificate issuance for CertCentral, ACME, and ACME agent automation

  • DV certificate requests submitted during this time will fail
  • APIs will return a "cannot connect" error
  • Failed requests should be resubmitted after services are restored

CIS and SCEP

  • Certificate Issuing Service (CIS) will be down
  • Simple Certificate Enrollment Protocol (SCEP) will be down
  • DigiCert will be unable to issue certificates for CIS and SCEP
  • APIs will return a "cannot connect" error
  • Requests that return "cannot connect" errors should be resubmitted after services are restore

QuoVadis TrustLink certificate issuance

  • TrustLink certificate requests submitted during this time will fail
  • However, failed requests will be added to a queue for processing later
  • Queued-up requests will be processed after services are restored, as required

This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .


PKI Platform 8 maintenance

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:

  • Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
  • Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
  • Performing certificate lifecycle tasks/operations:
    • Enrolling certificates: new, renew, or reissues
    • Adding domains and organizations
    • Submitting validation requests
    • Viewing reports, revoking certificates, and creating profiles
    • Adding users, viewing certificates, and downloading certificates
  • Certificate issuance for PKI Platform 8 and its corresponding API.

Additionally:

  • APIs will return a "cannot connect" error.
  • Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.


Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming Schedule Maintenance

On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.


CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.


PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 20 minutes:

  • You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
  • You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
  • You will be unable to:
    • Enroll certificates: new, renew, or reissues
    • Add domains and organizations
    • Submit validation requests
    • View reports, revoke certificates, and create profiles
    • Add users, view certificates, and download certificates
  • DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
  • APIs will return a "cannot connect" error.
  • Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming Schedule Maintenance

On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.


CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance

DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.


PKI Platform 8 maintenance and downtime:

DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.

We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).

Then, for approximately 60 minutes:

  • You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
  • You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
  • You will be unable to:
    • Enroll certificates: new, renew, or reissues
    • Add domains and organizations
    • Submit validation requests
    • View reports, revoke certificates, and create profiles
    • Add users, view certificates, and download certificates
  • DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
  • APIs will return a "cannot connect" error.
  • Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete our maintenance.

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Upcoming Schedule Maintenance

On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming schedule maintenance

On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.

Service downtime

From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:

  • CertCentral / Services API
  • Direct Cert Portal / API
  • ACME
  • Discovery / API
  • ACME agent automation / API

API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.

Service interruptions

During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:

  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • DigiCert ONE
  • Automation service
  • CT Log monitoring
  • Vulnerability assessment
  • PCI compliance scans

Services not affected

These services are not affected by the maintenance activities:

  • PKI Platform 8
  • PKI Platform 7
  • QuoVadis TrustLink

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Upcoming scheduled maintenance

On June 5, 2021, between 22:00 – 24:00 MDT (June 6, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.

For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.

Affected services:

  • CertCentral / Service API
  • ACME
  • ACME agent automation / API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink

Services not affected

  • PKI Platform 8
  • PKI Platform 7
  • DigiCert ONE managers

API note:

  • APIs will return "cannot connect" errors.
  • Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Upcoming scheduled maintenance

On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

What can you do?

Please plan accordingly.

  • Schedule your high-priority orders, renewals, and reissues around the maintenance window.
  • To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
  • For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.

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Próxima manutenção programada

Em 6 de fevereiro de 2021 entre 22:00 - 24:00 MST (7 de fevereiro de 2021 entre 05:00 - 07:00 UTC), O DigiCert fará a manutenção crítica.

Durante a manutenção, os serviços listados abaixo ficarão inativos por aproximadamente 60 minutos. No entanto, devido ao escopo de trabalho que está acontecendo, pode haver interrupções de serviço adicionais durante a janela de manutenção de duas horas.

Você não conseguirá fazer login nessas plataformas e acessar esses serviços e APIs:

  • CertCentral e sua API de serviços
  • API Direct Cert Portal/Direct Cert Portal
  • Serviço de emissão de certificados (CIS)
  • Protocolo simples de matrícula de certificados (SCEP)
  • Discovery e sua API
  • ACME
  • Automação do agente ACME e sua API

A DigiCert não poderá emitir certificados para estes serviços e APIs:

  • CertCentral e sua API de serviços
  • API Direct Cert Portal/Direct Cert Portal
  • Serviço de emissão de certificados (CIS)
  • Protocolo simples de matrícula de certificados (SCEP)
  • Complete Website Security (Segurança de Sites Completa, CWS) e sua API
  • PKI gerenciada para SSL (MSSL) e sua API
  • Link de confiança QV

Esses serviços não serão afetados pelas atividades de manutenção:

  • PKI Platform 8
  • PKI Platform 7
  • Gerentes DigiCert ONE

Nota API:

  • Os serviços para processar transações relacionadas a certificados não estarão disponíveis, como solicitação de certificados, adição de domínios e solicitações de validação.
  • APIs retornarão erros “não podem conectar”.
  • As solicitações de certificado feitas durante esta janela que receberem uma mensagem de erro "não pode se conectar" precisarão ser feitas novamente após os serviços serem restaurados.

O que eu posso fazer?

Planeje de acordo:

  • Programe pedidos de alta prioridade, renovações e reemissões durante a janela de manutenção.
  • Espere interrupções se você usar APIs para emissão imediata de certificados e tarefas automatizadas.
  • Assine a página Status da DigiCert para obter atualizações em tempo real.
  • Consulte a manutenção programada DigiCert 2021 para datas e horários de manutenção programada.

Os serviços serão restaurados assim que a manutenção for concluída.

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Próxima manutenção programada

Em 9 de janeiro de 2021 entre 22:00 - 24:00 MST (10 de janeiro de 2021 entre 05:00 - 07:00 UTC), DigiCert fará a manutenção programada.

Embora tenhamos redundâncias para proteger o seu serviço, alguns serviços da DigiCert podem estar indisponíveis durante este tempo.

O que você pode fazer?
Planeje de acordo.

  • Agende pedidos de alta prioridade, renovações, reemissões e emissões duplicadas fora da janela de manutenção.
  • Para obter atualizações ao vivo, assine a página Status da DigiCert.
  • Para datas e horários de manutenção programada, consulte Manutenção programada DigiCert 2021.

Os serviços serão restaurados assim que a manutenção for concluída.

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Próxima manutenção programada

No domingo, 13 de setembro de 2020, das 07:00 às 09:00 UTC, A DigiCert realizará manutenções agendadas.

Como isso me afeta?

Durante a manutenção, atribuiremos novos endereços IP dedicados ao nosso servidor de e-mail CertCentral, alguns de nossos serviços e algumas de nossas APIs.

Serviços afetados:

  • E-mails CertCentral
  • CertCentral
  • API de serviços CertCentral
  • Serviço de emissão de certificados (CIS)
  • Protocolo simples de matrícula de certificados (SCEP)
  • URL de acesso API
  • Direct Cert Portal
  • Direct Cert Portal API
  • Configurações de firewall do sensor Discovery
  • API da Discovery
  • ACME
  • Automação de agente ACME
  • Site DigiCert

Para obter mais detalhes e uma referência fácil, consulte nosso Artigo da base de conhecimento sobre alterações de endereço IP.

Embora tenhamos redundâncias para proteger o seu serviço, alguns serviços da DigiCert podem estar indisponíveis durante este tempo.

Os serviços da DigiCert serão restaurados assim que a manutenção estiver concluída.

O que eu posso fazer?

  • Atualize as listas de permissões e filtros de e-mail
    Até 13 de setembro de 2020, atualize as listas de permissões de endereços IP e os filtros de e-mail para garantir que você não perca e-mails importantes e mantenha seus serviços DigiCert e integrações de API funcionando conforme o esperado.
  • Agende tarefas de manutenção
    Planeje adequadamente e agende pedidos de alta prioridade, renovações, reemissões e problemas duplicados fora da janela de manutenção.
  • Referências