Upcoming scheduled maintenance

Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).

Infrastructure-related maintenance downtime

The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.

Affected services:

CertCentral® / Services API

• Unable to access your CertCentral account.
• Services API will be unable to process requests.
• APIs will return a "503 Service is unavailable" error.
• Resubmit failed requests after services are restored.

CertCentral Automation / API

• Reschedule automation events around maintenance.
• If automation events cannot be rescheduled, retry failed events after services are restored.

CertCentral Discovery / API

• Reschedule Discovery scans around maintenance.
• If scans cannot be rescheduled, retry failed scans after services are restored.

CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)

• Requests submitted during this time will fail.
• APIs will return a "503 Service is unavailable" error.
• Failed requests should be resubmitted after services are restored.

Direct Cert Portal / API

• Unable to access your Direct Cert Portal account.
• Direct Cert Portal API will be unable to process requests.
• APIs will return a "503 Service is unavailable" error.
• Resubmit failed requests after services are restored.

What can I do?
Plan accordingly:

• Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
• Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
• To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
• For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.

Services will be restored as soon as the maintenance is completed.