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We fixed a bug in CertCentral where "hidden" organizations prevented certificate request forms from opening. To fix this issue, we no longer include hidden organizations in the list of available organizations on the certificate request forms.

What if I want to add a "hidden" organization to a certificate request?

To include a "hidden" organization in the list of available organizations on your certificate request forms, simply unhide it.

  1. In the left main menu, go to Certificates > Organizations.
  2. On the Organizations page, in the Hidden Organizations dropdown, select Show and then click Go.
  3. Click the organization, you want to unhide.
  4. On the Organization's detail page, click Unhide.

The next time you order a certificate, the organization will appear in the list of available organizations on the certificate request form.

Note: This change only affects the CertCentral user interface (UI). The API supports adding "hidden" organizations to your requests; you don’t need to unhide an organization to add it to a certificate request.


Legacy account upgrades to CertCentral

In the DigiCert Service API, we added a new endpoint—DigiCert order ID—to make it easier to find the corresponding DigiCert order IDs for your migrated legacy Symantec orders.

After you migrate your active, public SSL/TLS certificate orders to your new account, we assign a unique DigiCert order ID to each migrated legacy Symantec SSL/TLS certificate order.

Example request


Example response
200 OK

Example response for Digicert order ID endpoint

For more information:


Legacy account upgrades 2.0

We are happy to announce that validated domains and active, public SSL/TLS certificates are now included in the data migration when upgrading your legacy console to CertCentral. See What you need to know about account data migration.

With this release, we start a phased upgrade of our legacy consoles to CertCentral. Upgrade criteria is dependent on company size, currency preference, and feature usage.

Note: CertCentral upgrades are free. If you are interested in upgrading now, please contact your account manager or our Support team.

If your legacy account meets the phase one criteria, when you sign in to your console, you'll see an option to upgrade to CertCentral. Upon upgrade, we migrate your organizations and and validated domains to your CertCentral account. Then, when ready, you can import your active, public SSL/TLS certificates.

For more information about the upgrade to CertCentral and data migration, see our Upgrade to CertCentral guide.

Other types of certificates

Private SSL, code signing, S/Mime and other types of certificates cannot be imported at this time. Private SSL/TLS and non-SSL/TLS certificate will be part of a separate migration effort.