Add Support Plus to your CertCentral subscriptions
Get 24x5 telephone support for all of the product and service subscriptions in your account. Support Plus covers most certificate and account management queries, such as:
Configuring certificate requests.
Generating CSRs, PFXs, and private keys.
Managing renewals, duplicates, and reissues.
Installing certificates.
Automating TLS/SSL lifecycle activities with ACME.
Managing your account and subscription.
Your annual support plan cost is based on the total value of your CertCentral subscriptions. Additionally, the cost is prorated for the remaining time in the current subscription term.
Sign in to your CertCentral account and go to Dashboard.
In the upper right corner, select Standard support.
Nota
If the upper right corner shows “Support Plus support” [CONFIRM] or other support plan description, you already have an extended or alternate support plan. Check your support contact options on the page to contact us with any questions about your DigiCert services or your support plan.
Find the section “Need to give us a call?” and select Add to cart. The Support Plus service is added to your cart.
Select Go to cart. Your cart and cost summary appears.
Select Checkout. The payment page appears.
Select or enter your preferred Payment method and Billing information.
Accept the subscription service agreement and select Pay now. The support plan is added to your CertCentral account.
In the upper right corner, the support selection is now “Standard Plus support”. Select Standard Plus support.
Use the support contact information available to you through your new support plan.
Nota
Your Standard Plus support plan also includes your support PIN. When you contact DigiCert for technical support, you will be asked to provide this PIN.