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Create user

To create a user:

  1. Sign in to your DigiCert account.

  2. In the left navigation menu, select Users.

  3. Select Add user.

  4. In the Personal information section, complete the following fields:

    Field

    Description

    First name

    Provide the user's first name.

    Last name

    Provide the user's last name.

    Email address

    Provide the user's email address.

    Telephone number

    Provide the user's dialing code and telephone number.

  5. In the Access section, complete the following fields:

    Field

    Description

    Account

    Select one or more accounts that should have this user can access.

    User group

    Select one of the following user groups to assign to the user:

    • Account administrator

      This user has elevated permissions to view account information, enable DigiCert services, create, modify, one-time password (OTP), and delete users within the account.

    • Account user

      This user can view their own user profile and access DigiCert services enabled by the account administrator.

    DigiCert services

    Enable DigiCert services for the user by selecting one or more of the following services:

  6. Select Add user.

    Dica

    The user's status will be displayed as Pending until they create their own credentials and access the DigiCert account. Once this is done, the status will change to Active.