Currently, we are aware of these automation issues. To report errors, contact our Support team.
| Issue | Workaround |
|---|---|
| Citrix HTTP Automation - Virtual Server fails to start if service bindings are not defined. | Before the automation is initiated, configure server bindings on HTTP site. |
| BIG-IP F5 LTM automation – “IP unreachable” error when scheduling automations. | Ensure extensions (.crt and .key) are included in filenames of certificates and keys uploaded to the load balancer. |
| Issue | Workaround |
|---|---|
| Automation request fails if an approval is required. |
Enable automatic approvals for certificate requests in your CertCentral account. See Enable automatic certificate request approvals.. ACME protocol supports only the auto-approval certificate request workflow. |
| Automation requests fail if they include International Domain Names (IDNs). | None |
| Automation requests fails after I modify, add, or remove custom fields on my request form. |
Recreate the ACME directory URL for the automation profile. See Fix an incomplete automation profile.. If you modify, add, or remove custom fields on a request form after the automation profile is created, you must recreate the ACME directory URL in all affected profiles. Note: DigiCert recommends adding all needed custom fields to your forms before creating automation profiles, if possible. |
Logs are stored in C:\Program Files\ folder where the sensor or agent gets installed by default. However, if you select a different installation location, the logs will be stored wherever the sensor or agent is installed on the machine.
| Log type | Application | Location |
|---|---|---|
| Sensor logs | - | C:\Program Files\DigiCert\DigiCert sensor\logs |
| Agent logs | - | C:\Program Files\DigiCert\ADM Agent\log |
| WIN-ACME logs | Microsoft IIS |
C:\Program Files\DigiCert\ADM Agent\packages\win-acme.vX.X.XX.XXX\logs C:\Program Files\DigiCert\ADM Agent\packages\win-acme.vX.X.XX.XXX\output C:\Program Files\DigiCert\ADM Agent\packages\win-acme.vX.X.XX.XXX\error |
| ACME client logs | Apcahe |
C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\consoleApache.log C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\outputApache.log C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\errorApache.log |
| ACME client logs | IBM |
C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\consoleIBMHttpd.log C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\ibmscript.log |
| ACME client logs | Ngnix |
C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\consoleNgnix.log C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\outputNgnix.log C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\errorNgnix.log |
| ACME client logs | Tomcat |
C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\consoleTomcat C:\Program Files\DigiCert\ADM Agent\packages\acmeclient\tomcatscript |
| Certbot logs | - | C:\Certbot\log |
Logs are stored at the location where the sensor or agent is set up on the machine.
| Log type | Application | Location |
|---|---|---|
| Sensor logs | - | {$Install_Path$}/logs |
| Agent logs | - | {$Install_Path$}/adm_agent_X.X.X_linux64/log |
|
ACME client logs |
Apache | - |
|
ACME client logs |
IBM | {$Install_Path$}/packages/acmeclient/automationscripts/linuxIBMHttp.log |
|
ACME client logs |
Ngnix | - |
|
ACME client logs |
Tomcat | {$Install_Path$}/packages/acmeclient/automationscripts/linuxTomcat.log |
|
Let’s Encrypt logs |
- | /var/log/letsencrypt |