When you add an organization to your account, you must also add an organization contact. When you add an organization contact, that person also acts as the technical contact. The technical contact is someone DigiCert may contact for inquiries regarding certificate orders for the organization.
What if you need to replace the technical contact to make someone else the default technical contact for the organization? You can replace the technical contact from the organization's details page.
Items to note when replacing technical contact:
Because a technical contact is not required, you also have the option to delete the technical contact. Deleting the technical contact means this individual will no longer be included on new certificate requests or receive emails for new certificate orders for the organization.
However, deleting the technical contact does not remove them from the existing certificate orders or pending certificate requests that include them as the technical contact.
In your CertCentral Account, go to Certificates > Organizations.
On the Organizations page, in the Name column, select the organization.
On the organization's details page, in the Organization Contacts section, select the replace contact icon next to Technical contact.
In the Replace contact popup window, do one of the following:
You will see the newly assigned technical contact the next time you order a certificate that includes the technical contact.
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
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