All Symantec certificate services permanently closed
All Symantec, GeoTrust, Thawte, and RapidSSL admin consoles, enrollment services, and API services have been discontinued. If you haven’t already moved to DigiCert CertCentral, upgrade now to make sure you maintain website security and have continued access to your certificates.
For help moving to CertCentral:
CertCentral has everything your old certificate management console has to keep your websites secure—certificate requests and management, fast renewal, and order history. Plus, CertCentral delivers features not found in Symantec-based services, such as greater account security, more control over payment options, and more tools for mid-sized and enterprise organizations.
Yes. The Symantec, GeoTrust, Thawte, and RapidSSL certificate products and services are no longer available.
We sent a CertCentral upgrade invitation by email or contacted you directly. If you haven't already upgraded, your certificates and account info are ready in your new CertCentral account.
For help upgrading to CertCentral, talk to your account manager or contact us.
We moved your validated organization and domain information over. With your validated organizations and domains already in your new CertCentral account, it's one less step during order processing, and ideally a shorter time to issue certificates.
Additionally, we readied your certificates for import. How do I import my certificates to CertCentral?
Note that admins, subscribers, and other users are not migrated to your new CertCentral account.
If you manage only 1 or 2 certificates and a couple of domains, you don't need to set up anything else. But to get the most out of CertCentral, save time by updating your billing options (the Finances section in CertCentral) and customizing alerts and notifications (Settings > Notifications).
If you have multiple certificate owners and admins, set them up as users in your CertCentral account or provide guest access to your certificate request forms.
Don't worry! We'll remind you of all these things when you get into your new CertCentral account.
No, your legacy Symantec, GeoTrust, Thawte, or RapidSSL account is now closed and unavailable. No further information from these accounts is transferred to your CertCentral account. Information in your CertCentral account is not transferred to any legacy account.
We transferred all valid certificates from your legacy accounts to your new CertCentral account. From now on you'll get, renew, and manage your certificates in CertCentral.
CertCentral provides several tools to help you get familiar with the console and effortlessly manage your certificates.