By now you've received an invitation to move from the Symantec, GeoTrust, Thawte, or RapidSSL console to your new DigiCert® CertCentral account. If you haven't received your invitation, talk to your account manager or contact us.
When activating your new account, we automatically migrate some data over from your existing account, and you need to migrate or manually add some data yourself.
When we migrate data from your existing account, we aren't removing it. Rather, we are copying the information from your existing account and adding it to your new CertCentral account. In other words, data migration takes data from your old account and syncronizes it with your CertCentral account.
Data migration only works one way: old account to CertCentral. We don't migrate data from your CertCentral account to your old account.
For example, when you add a new organization in your old account, we synchronize it to your CertCentral account. Once the organization has been validated, we automatically migrate the organization to your CertCentral account. When you add a new organization in your CertCentral account, we don't synchronize it to your old account, and we never migrate the validated organization to your old account.
In preparation for your upgrade to CertCentral, we automatically migrated your validated organizations over from your current console to your CertCentral account. Additionally, when you add a newly validated organization to your old account, we automatically update that organization in your CertCentral account.
Organization-validated (OV) domains and Extended Validation (EV) domains are migrated when you activate your CertCentral account.
Certificates are not automatically migrated to your new CertCentral account. You import your certificates after you activate and sign in to your new account. All valid TLS/SSL and code signing certificates can be imported.
Pending certificates cannot be imported. However, if a certificate request is approved and issued in your legacy account, go to CertCentral to import it.
Expired, revoked, and deactivated certificates cannot be imported.
Some Private TLS/SSL, S/Mime, and other types of certificates cannot be migrated at this time. Talk to your account manager or contact us to help move your other valid certificates to your new CertCentral account.
Account contacts, such as administrators, subscribers, and other users, are not transferred to your new CertCentral account. You must manually add them to your CertCentral account yourself.
See Manage users.
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
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