当传感器停止工作时，第一步请前往“管理传感器”页检查传感器的状态（在侧栏菜单中，单击 Discovery > 管理 Discovery。在“扫描”页面上，单击管理传感器）。
如果进行了“管理传感器”页面上的一切检查，请检查网络问题。
每个传感器都有诊断工具，用于检查与许可证属性文件中配置的 URL 的连接性。
转到安装目录并运行 ./diag.sh，以检查与在 license.properties 文件中配置的 URL 的连接性。确保您对安装了传感器的服务器拥有根或管理员权限。
转到安装目录并运行 diag.bat，以检查与在 license.properties 文件中配置的 URL 的连接性。确保您对安装了传感器的服务器拥有管理员权限。
如果仍然无法找到问题，请检查传感器日志。如果您需要 DigiCert 支持人员的帮助，您可能还需要获取传感器日志的副本，以便与 DigiCert 支持人员分享。
传感器日志位于以下日志目录：'<install_dir>/logs'. 请注意，sensor.log 文件是最近的日志。
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