当传感器停止工作时,第一步请前往“管理传感器”页检查传感器的状态(在侧栏菜单中,单击 Discovery > 管理 Discovery。在“扫描”页面上,单击管理传感器)。
如果进行了“管理传感器”页面上的一切检查,请检查网络问题。
每个传感器都有诊断工具,用于检查与许可证属性文件中配置的 URL 的连接性。
转到安装目录并运行 ./diag.sh,以检查与在 license.properties 文件中配置的 URL 的连接性。确保您对安装了传感器的服务器拥有根或管理员权限。
转到安装目录并运行 diag.bat,以检查与在 license.properties 文件中配置的 URL 的连接性。确保您对安装了传感器的服务器拥有管理员权限。
如果仍然无法找到问题,请检查传感器日志。如果您需要 DigiCert 支持人员的帮助,您可能还需要获取传感器日志的副本,以便与 DigiCert 支持人员分享。
传感器日志位于以下日志目录:'<install_dir>/logs'
. 请注意,sensor.log 文件是最近的日志。
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