Upcoming schedule maintenance

On Sunday August 9, 2020 from 07:00 to 09:00 UTC DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance:

• CertCentral, the CertCentral Service API, Direct Cert Portal, Direct API, and the Certificate Issuing Service will be down.
• DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs and legacy Symantec consoles and their corresponding APIs.
• PKI Platforms may also experience service interruptions.

Services that will be affected

Access to:

• CertCentral
• CertCentral Service API
• Direct Cert Portal
• Direct API
• Certificate Issuing Service CIS

Certificate issuance for:

• CertCentral / Service API
• Certificate Issuing Service (CIS)
• Complete Website Security (CWS) / API
• Direct Cert Portal / API
• Managed PKI for SSL (MSSL) / API
• Symantec, GeoTrust, and Thawte Partner Portals

Possible service interruptions for:

• PKI Platform 7
• PKI Platform 8

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.

• DigiCert 2020 scheduled maintenance
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