五月 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
四月 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
三月 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
十二月 7, 2021
CertCentral Report Library now available
We are happy to announce the CertCentral Report Library is now available for CertCentral Enterprise and CertCentral Partner.* The Report Library is a powerful reporting tool that allows you to download more than 1000 records at a time. Use the Report Library to build, schedule, organize, and export reports to share and reuse.
The Report Library includes six customizable reports: Orders, Organizations, Balance history, Audit log, Domains, and Fully qualified domain names (FQDN). When building reports, you control the details and information that appear in the report, configure the columns and column order, schedule how often you want the report to run (once, weekly, or monthly), and choose the report format (CSV, JSON, or Excel). In addition, you receive notices when the report is ready for download in your account.
To build your first report:
- In your CertCentral account, in the main menu, select Reports*.
Note: To use the Report Library, you must be a CertCentral administrator. CertCentral Managers, Finance Managers, Standard Users, and Limited Users do not have access to Reports in their accounts. - On the Report library page, select Build a report.
To learn more about building reports:
*Note: Don't see the Report Library in your account? Contact your account manager or our support team for help.
CertCentral Report Library API also available
We're pleased to announce the release of the CertCentral Report Library API! This new API service makes it possible to leverage key features of the Report Library in your CertCentral API integrations, including building reports and downloading report results*.
See our Report Library API documentation to learn more about including the Report Library in your API integrations.
*Note: To use the CertCentral Report Library API, Report Library must be enabled for your CertCentral account. For help activating the Report Library, contact your account manager or our support team.
Bugfix: Unique organization name check did not include assumed name
We updated our unique organization name check to include the assumed name (doing business as name) when creating an organization.
Before, in CertCentral and the CertCentral Services API, when you tried to create an organization with the same name as an existing organization, we returned an error and would not let you create the organization, even if the assumed name (DBA) was different.
Now, when you create an organization, we include the assumed name in the unique organization check. Therefore, you can create organizations with the same name, as long as each organization has a unique assumed name.
For example:
- First organization: No assumed name
- Name: YourOrganization
- Assumed name:
- Second organization: Name plus unique assumed name
- Name: YourOrganization
- Assumed name: OrganizationAssumedName
Creating organizations
In CertCentral and the CertCentral Services API, you can create an organization to submit for prevalidation or when you order a TLS/SSL certificate. This change applies to both processes.
CertCentral: DigiCert now issues client certificates from the DigiCert Assured ID Client CA G2 intermediate CA certificate
To remain compliant with industry standards, DigiCert had to replace the intermediate CA (ICA) certificate used to issue CertCentral client certificates.
CertCentral client certificate profiles that used the DigiCert SHA2 Assured ID CA intermediate CA certificate now use the DigiCert Assured ID Client CA G2 intermediate CA certificate. This change also changes the root certificate from DigiCert Assured ID Root CA to DigiCert Assured ID Root G2.
Old ICA and root certificates
- (ICA) DigiCert SHA2 Assured ID CA
- (Root) DigiCert Assured ID Root CA
New ICA and root certificates
- (ICA) DigiCert Assured ID Client CA G2
- (Root) DigiCert Assured ID Root G2
For more information, see DigiCert ICA Update. To download a copy of the new intermediate CA certificate, see DigiCert Trusted Root Authority Certificates.
Do you still need your client certificate to chain to the DigiCert Assured ID Root CA certificate? Contact your account representative or DigiCert Support.
十二月 2, 2020
CertCentral 服务 API：文档更新
我们很高兴宣布对 CertCentral 服务 API 文档进行了以下更新：
- 新增优惠券估计价格 API
我们为优惠券估计价格端点发布了新的参考主题。使用优惠券的客户可以使用此端点为特定的优惠券配置估算订单费用（包括税费）。 - 更新了 API 词汇表
我们使用新表更新了词汇表，用于指定不同的组织验证状态值。请参阅词汇表 - 组织验证状态。 - 在“更新帐户电子邮件”文档中增加了请求参数
我们在更新帐户电子邮件端点文档中新增了emergency_emails请求参数。使用该参数可以更新用于接收 DigiCert 紧急通知的电子邮件地址。
示例更新帐户电子邮件请求主体：
- 在产品信息文档中增加了响应参数
我们新增了validation_type,allowed_ca_certs, 和default_intermediate响应参数到产品信息端点文档中。- 使用
validation_type参数获取指定产品的验证类型。 - 使用
allowed_ca_certs参数获取您在订购指定产品时可以选择的 ICA 证书的相关信息。* - 使用
default_intermediate参数获取指定产品的默认 ICA 的 ID。*
- 使用
示例产品信息响应数据：
* 注意：产品信息端点仅对支持 ICA 选择的产品返回allowed_ca_certs和default_intermediates参数。对于支持选择 ICA 的公共 SSL 证书（OV 和 EV 灵活证书），仅在对帐户启用 ICA 选择的情况下返回这些参数。此外，仅当管理员为帐户中的分区或用户角色进行了自定义产品设置，才返回default_intermediates参数。有关更多信息，请参阅公共 OV 和 EV 灵活证书的 ICA 证书链选项。
九月 25, 2019
我们修复了一些帐户无法提交组织进行 EV CS（代码签名组织扩展验证）的错误。受影响的帐户仅含有 EV 代码签名产品和代码签名产品。
作为修复的一部分，我们拆分了已验证的 EV 和 EV CS 联系人选项。从现在起，在提交组织进行 EV CS（代码签名组织扩展验证）时，只能提交组织的已经获得 EV CS 订单审批验证的联系人。同样，在提交组织进行 EV（扩展组织验证）时，只能提交组织的已经获得 EV SSL 证书订单审批验证的联系人。
注意：对于 EV 代码签名证书订单，需要对组织和组织的已验证的联系人进行预验证。有关组织预验证的更多信息，请参阅我们的关于提交组织以进行预验证的说明。
一月 31, 2019
我们改进了待处理的 OV SSL 和 EV SSL 证书订单的订单编号详细信息页面。在 DigiCert 需要部分的验证组织详细信息下,我们现在列出了验证组织需要完成的步骤（例如，完成经营地点验证）以及每个步骤的状态：已完成或待处理。
以前，我们仅提供对组织验证过程的高度概要信息 - 验证组织详细信息 - 对于在充分验证组织前需要完成的步骤不提供任何详细信息。
我们修复了 CertCentral 中的表单上的错误，以前当所选国家不需要提供州/省/地区信息时，这些字段显示为必填（例如，在添加新组织或信用卡时）。
注意：该错误不会阻止您完成这些交易。例如，您即使不填写州/省/地区字段，也仍然可以添加组织或信用卡。
现在，当针对具体国家的交易不需要提供州/省/地区信息时，表单中的州/省/地区字段标记为可选。
注意：美国和加拿大是唯一要求添加州/省/地区信息的国家。