筛选方式: scheduled maintenance x 清除
new

To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.

new

Upcoming scheduled maintenance

On Sunday September 13, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, we will assign new dedicated IP addresses to our CertCentral mail server, some of our services, and some of our APIs.

Affected services:

  • CertCentral emails
  • CertCentral
  • CertCentral Services API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • API access URL
  • Direct Cert Portal
  • Direct Cert Portal API
  • Discovery sensor firewall settings
  • Discovery API
  • ACME
  • ACME agent automation
  • DigiCert website

For more details and easy reference, see our IP address changes knowledgebase article.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can I do?

  • Update allowlists and email filters
    By September 13, 2020, update IP address allowlists and email filters to ensure you don't miss important emails and to keep your DigiCert services and API integrations running as expected.
  • Schedule tasks around maintenance
    Please plan accordingly and schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • References
new

Upcoming schedule maintenance

On Sunday August 9, 2020 from 07:00 to 09:00 UTC DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance:

  • CertCentral, the CertCentral Service API, Direct Cert Portal, Direct API, and the Certificate Issuing Service will be down.
  • DigiCert will be unable to issue certificates for DigiCert platforms and their corresponding APIs and legacy Symantec consoles and their corresponding APIs.
  • PKI Platforms may also experience service interruptions.

Services that will be affected

Access to:

  • CertCentral
  • CertCentral Service API
  • Direct Cert Portal
  • Direct API
  • Certificate Issuing Service CIS

Certificate issuance for:

  • CertCentral / Service API
  • Certificate Issuing Service (CIS)
  • Complete Website Security (CWS) / API
  • Direct Cert Portal / API
  • Managed PKI for SSL (MSSL) / API
  • Symantec, GeoTrust, and Thawte Partner Portals

Possible service interruptions for:

  • PKI Platform 7
  • PKI Platform 8

Services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you use the API for immediate certificate issuance and automated tasks, expect interruptions during this time.

new

Scheduled Maintenance

On July 12, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

new

Scheduled Maintenance

On June 7, 2020 from 07:00 to 09:00 UTC, DigiCert will perform scheduled maintenance.

Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.

DigiCert services will be restored as soon as maintenance is completed.

What can you do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

new

预定维护

2020 年 5 月 3 日 7:00 至 9:00 (UTC),,DigiCert 将执行预定维护。

尽管我们提供了冗余以保护您的服务,但在此期间,一些 DigiCert 可能不可用。

一旦维护完成,将立即恢复 DigiCert 服务。

您可以做什么?

请做好相应的准备。将高优先级订单、续订、补发和重复颁发预定在维护时限之外。

new

预定维护

2020 年 4 月 5 日 7:00 至 9:00 (UTC),,DigiCert 将执行预定维护。

尽管我们提供了冗余以保护您的服务,但在此期间,一些 DigiCert 可能不可用。

一旦维护完成,将立即恢复 DigiCert 服务。

您可以做什么?

请做好相应的准备。将高优先级订单、续订、补发和重复颁发预定在维护时限之外。

new

高优先级服务提供商维护时间为 4 月 5 日 6:00 至 8:00 (UTC)

4 月 3 日星期五,DigiCert 收到数据中心提供商的通知,他们将在 4 月 5 日星期六 06:00 – 08:00 UTC 时间执行一些高优先级的维护工作。

对我有什么影响?

该维护时限仅影响旧版 Symantec Website Security、Thawte、GeoTrust 和 RapidSSL 客户。

在此期间,Symantec、GeoTrust、Thawte 和 RapidSSL 控制中心、关联 API 以及证书颁发可能会受到影响。

一旦维护完成,将立即恢复服务。

您可以做什么?

请做好相应的准备。将高优先级订单、续订、补发和重复颁发预定在维护时限之外。

  • DigiCert 2020 年预定维护
    本页始终提供所有最新的维护计划信息。
  • DigiCert 状态
    要获取实时更新,请订阅 DigiCert 状态页面。
new

预定维护

2020 年 3 月 8 日 8:00 至 10:00 (UTC),,DigiCert 将执行预定维护。尽管我们提供了冗余以保护您的服务,但在此期间,一些 DigiCert 可能不可用。一旦维护完成,将立即恢复 DigiCert 服务。

您可以做什么?

请做好相应的准备。将高优先级订单、续订、补发和重复颁发预定在维护时限之外。

二月 9, 2020

new

预定维护

2020 年 2 月 9 日 8:00 至 10:00 (UTC),,DigiCert 将执行预定维护。

尽管我们提供了冗余以保护您的服务,但在此期间,一些 DigiCert 可能不可用。一旦维护完成,将立即恢复 DigiCert 服务。

请做好相应的准备。将高优先级订单、续订、补发和重复颁发预定在维护时限之外。

有关更多信息,请参阅 DigiCert 2020 年预定维护。该页始终提供所有最新的维护计划信息。