By default, you must manually add organization unit information (OU) to your OV/EV SSL certificate request form. If you prefer, you can use the OU information included in a CSR to autopopulate the Organization Units value on the OV/EV SSL certificate request forms.
Before you start, make sure you meet these prerequisites:
When you include organization unit information in an OV/EV SSL certificate request, we are required to perform additional validation. This may delay certificate issuance, including for requests where the organization and domains have been prevalidated.
In your CertCentral account, in the left main menu, go to Settings > Preferences.
On the Division Preferences page, expand Advanced Settings.
In the Certificate Requests section under Autopopulate OU Field, check Use organization unit (OU) information in the CSR to populate OU value in request forms.
At the bottom of the page, click Save Settings.
Going forward, when a CSR includes Organization Unit (OU) information, we'll use the OU information in it to autopopulate the OU value in the OV/EV certificate request form.
Remember, organization unit information included in an SSL/TLS certificate request requires additional validation and may delay certificate issuance.