感應器不作用時,第一個要去的位置是「管理感應器」頁面,然後檢查感應器的狀態 (在資訊看板功能表中,按一下探索 > 管理探索。在「掃描」頁面上,按一下管理感應器)。
如果在「管理感應器」頁面上檢查一切,請檢查網路問題。
每個感應器都有診斷工具,可以檢查與授權屬性檔案中的 URL 設定的連線。
前往安裝目錄,然後執行 ./diag.sh 以檢查與授權屬性檔案中設定的 URL 的連線。確定您有安裝感應器所在伺服器的根或系統管理員權限。
前往安裝目錄,然後執行 diag.sh 以檢查與授權屬性檔案中設定的 URL 的連線。確定您有安裝感應器所在伺服器的系統管理員權限。
如果您仍沒有找到問題所在,請檢查感應器記錄。如果您不再需要他們的協助,您還需要一份和 DigiCert 支援分享的感應器記錄。
伺服器記錄位於記錄目錄中。'<install_dir>/logs'
. 請注意,sensor.log 檔案是最新記錄。
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