感應器不作用時，第一個要去的位置是「管理感應器」頁面，然後檢查感應器的狀態 (在資訊看板功能表中，按一下探索 > 管理探索。在「掃描」頁面上，按一下管理感應器)。
如果在「管理感應器」頁面上檢查一切，請檢查網路問題。
每個感應器都有診斷工具，可以檢查與授權屬性檔案中的 URL 設定的連線。
前往安裝目錄，然後執行 ./diag.sh 以檢查與授權屬性檔案中設定的 URL 的連線。確定您有安裝感應器所在伺服器的根或系統管理員權限。
前往安裝目錄，然後執行 diag.sh 以檢查與授權屬性檔案中設定的 URL 的連線。確定您有安裝感應器所在伺服器的系統管理員權限。
如果您仍沒有找到問題所在，請檢查感應器記錄。如果您不再需要他們的協助，您還需要一份和 DigiCert 支援分享的感應器記錄。
伺服器記錄位於記錄目錄中。'<install_dir>/logs'. 請注意，sensor.log 檔案是最新記錄。
DigiCert is the world's leading provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of the Fortune 500 and 97 of the 100 top global banks, choose DigiCert for its expertise in identity and encryption for web servers and Internet of Things devices. DigiCert supports TLS and other digital certificates for PKI deployments at any scale through its certificate lifecycle management solution, CertCentral®. The company is recognized for its enterprise-grade certificate management platform, fast and knowledgeable customer support, and market-leading security solutions. For the latest DigiCert news and updates, visit digicert.com or follow @digicert.
©2020 DigiCert, Inc. All rights reserved. DigiCert, its logo and CertCentral are registered trademarks of DigiCert, Inc. Norton and the Checkmark Logo are trademarks of NortonLifeLock Inc. used under license. Other names may be trademarks of their respective owners.