十二月 31, 2022
DIGICERT 2022 MAINTENANCE SCHEDULE
To make it easier to plan your certificate-related tasks, we scheduled our 2022 maintenance windows in advance. See DigiCert 2022 scheduled maintenance—this page is updated with all current maintenance schedule information.
With customers worldwide, we understand there is not a "best time" for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.
About our maintenance schedule
- Maintenance is scheduled for the first weekend of each month unless otherwise noted.
- Each maintenance window is scheduled for 2 hours.
- Although we have redundancies to protect your service, some DigiCert services may be unavailable.
- All normal operations will resume once maintenance is completed.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team.
九月 10, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on September 10, 2022, 22:00 –24:00 MDT (September 11, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
八月 6, 2022
Upcoming scheduled maintenance
Some DigiCert services will be down for about 15 minutes during scheduled maintenance on August 6, 2022, 22:00 – 24:00 MDT (August 7, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The infrastructure-related maintenance starts at 22:00 MDT (04:00 UTC). At that time, the services listed below may be down, or experience delayed responses for approximately 15 minutes.
Affected services:
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
CertCentral Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
CertCentral Certificate Issuing Service (CIS) and Simple Certificate Enrollment Protocol (SCEP)
- Requests submitted during this time will fail.
- APIs will return a "503 Service is unavailable" error.
- Failed requests should be resubmitted after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account.
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
七月 9, 2022
Upcoming Schedule Maintenance
Some DigiCert services will be down for a total of 20 minutes during scheduled maintenance on July 9, 2022, 22:00 – 24:00 MDT (July 10, 2022, 04:00 – 06:00 UTC).
Infrastructure-related maintenance downtime
The services listed below will be down for a total of 20 minutes while we perform our infrastructure-related maintenance. The downtime consists of two 10-minute windows, one at the start and one at the end of the infrastructure-related work:
- Start: 22:00 – 22:10 MDT (UTC -6)
- End: 23:30 – 23:40 MDT (UTC -6)*
*The plan is to end our maintenance at approximately 23:30 MDT (UTC –6). However, if issues occur, we will need to end this work early, which means the second downtime may happen earlier than planned.
Affected services
CertCentral® / Services API
- Unable to access your CertCentral account.
- Services API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
CertCentral Automation / API
- Reschedule automation events around maintenance.
- If automation events cannot be rescheduled, retry failed events after services are restored.
Discovery / API
- Reschedule Discovery scans around maintenance.
- If scans cannot be rescheduled, retry failed scans after services are restored.
Direct Cert Portal / API
- Unable to access your Direct Cert Portal account
- Direct Cert Portal API will be unable to process requests.
- APIs will return a "503 Service is unavailable" error.
- Resubmit failed requests after services are restored.
QuoVadis® TrustLink® certificate issuance
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be queued and processed after services are restored
PKI Platform 8 new domain and organization validation
- New domains submitted for validation during this time will be delayed.
- New organizations submitted for validation during this time will be delayed.
- Requests will be queued and processed after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
六月 4, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on June 4, 2022, 22:00 –24:00 MDT (June 5, 2022, 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See DigiCert 2022 scheduled maintenance for scheduled maintenance dates and times.
Services will be restored as soon as the maintenance is completed.
五月 7, 2022
Upcoming Schedule Maintenance
Update: There is no planned downtime during maintenance on May 7, MDT (May 8, UTC).
DigiCert will perform scheduled maintenance on May 7, 2022, between 22:00 – 24:00 MDT (May 8, 2022, between 04:00 – 06:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- See the DigiCert 2022 maintenance schedule for maintenance dates and times.
Services will be restored as soon as we complete the maintenance.
四月 2, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on April 2, 2022, between 22:00 – 24:00 MDT (April 3, 2022, between 04:00 – 06:00 UTC). During this time, some services may be down for up to two hours.
Note: Maintenance will be one hour earlier for those who don't observe daylight savings.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MDT (04:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral® TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral® SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis® TrustLink® certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
- Access to User Authorization Agent (UAA) services will be disabled: both the UAA Admin and User web portals
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
三月 5, 2022
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on March 5, 2022, between 22:00 – 24:00 MST (March 6, 2022, between 05:00 – 07:00 UTC). During this time, some services may be down for up to two hours.
Infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance at 22:00 MST (05:00 UTC). Then the services listed below may be down for up to two hours.
CertCentral™ TLS certificate issuance:
- TLS certificate requests submitted during this time will fail
- Failed requests should be resubmitted after services are restored
CIS and CertCentral™ SCEP:
- Certificate Issuing Service (CIS) will be down
- CertCentral Simple Certificate Enrollment Protocol (SCEP) will be down
- Requests submitted during this time will fail
- CIS APIs will return a "503 Service is unavailable" error
- Failed requests should be resubmitted after services are restored
Direct Cert Portal new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Failed requests should be resubmitted after services are restored
QuoVadis™ TrustLink™ certificate issuance:
- TrustLink certificate requests submitted during this time will be delayed
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
PKI Platform 8 new domain and organization validation:
- New domains submitted for validation during this time will fail
- New organizations submitted for validation during this time will fail
- Requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
二月 12, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on February 12, 2022, between 22:00 – 24:00 MST (February 13, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
Expanding Range of IP Addresses Used for DigiCert Services
As part of our scheduled maintenance on February 12, 2022, 22:00 – 24:00 MST (February 13, 2022, 05:00 - 07:00 UTC), DigiCert is expanding the range of IP addresses we use for our services. These additional IP addresses are part of our efforts to increase service uptime and reduce the need for service downtime during scheduled maintenance.
What do I need to do?
If your company uses allowlists*, update them to include the block of IP addresses listed below by February 12, 2022, to keep your DigiCert services and API integrations running as expected.
*Note: Allowlists are lists for firewalls that only allow specified IP addresses to perform certain tasks or connect to your system.
New range of IP addresses
Add this range of IP addresses to your allowlist: 216.168.240.0/20
Note: We are not replacing or removing any IP addresses. We are only expanding the range of IP Addresses we use to deliver our services.
Affected services:
- CertCentral/Services API
- ACME
- Discovery/API
- Discovery sensor firewall settings
- ACME Automation/API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- API access URL
- Direct Cert Portal/API
- DigiCert website
- Validation services
- PKI Platform 8
- PKI Platform 7 (Japan and Australia)
- QuoVadis TrustLink
- DigiCert ONE
- Account Manager
- CA Manager
- IoT Device Manager
- Document Signing Manager
- Secure Software Manager
- Enterprise PKI Manager
- Automation Manager
For easy reference, see our knowledgebase article, Expanding Range of IP Addresses for DigiCert Services. If you have questions, please contact your account manager or DigiCert Support.
一月 8, 2022
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on January 8, 2022, between 22:00 – 24:00 MST (January 9, 2022, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2022 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
十二月 31, 2021
若要讓規劃您的憑證相關工作變得更容易，我們預先排程我們的 2021 維護視窗。請參閱 DigiCert 2021 排程的維護 — 此頁面有最新的所有維護時程表資訊。
我們在全世界都有客戶，因此理解沒有對每個人的最佳時間。但在檢閱與客戶使用有關的資料後，我們選擇了會影響我們最少客戶量的時段。
關於我們的維護時程表
- 除非另有說明，否則維護的時間安排在每個月的第一個周末。
- 每個維護視窗都排程 2 個小時。
- 雖然我們有保護您的服務的適當備援，但有些 DigiCert 服務仍可能無法使用。
- 一完成維護時，即繼續所有一般操作。
如果您需要更多有關這些維護時段的資訊，請聯絡您的帳戶管理器或 DigiCert 支援團隊。若要取得即時更新，請訂閱 DigiCert 狀態頁面。
十二月 4, 2021
Upcoming Scheduled Maintenance
DigiCert will perform scheduled maintenance on December 4, 2021, between 22:00 – 24:00 MST (December 5, 2021, between 05:00 – 07:00 UTC). Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
十一月 6, 2021
Upcoming Schedule Maintenance
DigiCert will perform scheduled maintenance on November 6, 2021, between 22:00 – 24:00 MDT (November 7, 2021, between 04:00 – 06:00 UTC).
CertCentral infrastructure-related maintenance downtime
We will start this infrastructure-related maintenance between 22:00 and 22:10 MDT (04:00 and 04:10 UTC). Then, for approximately 30 minutes, the following services will be down:
DV certificate issuance for CertCentral, ACME, and ACME agent automation
- DV certificate requests submitted during this time will fail
- APIs will return a "cannot connect" error
- Failed requests should be resubmitted after services are restored
CIS and SCEP
- Certificate Issuing Service (CIS) will be down
- Simple Certificate Enrollment Protocol (SCEP) will be down
- DigiCert will be unable to issue certificates for CIS and SCEP
- APIs will return a "cannot connect" error
- Requests that return "cannot connect" errors should be resubmitted after services are restore
QuoVadis TrustLink certificate issuance
- TrustLink certificate requests submitted during this time will fail
- However, failed requests will be added to a queue for processing later
- Queued-up requests will be processed after services are restored, as required
This maintenance only affects DV certificate issuance, CIS, SCEP, and TrustLink certificate issuance. It does not affect any other DigiCert platforms or services .
PKI Platform 8 maintenance
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC). Then, for approximately 30 minutes, the PKI Platform 8 will experience service delays and performance degradation that affect:
- Signing in and using your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- Using any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- Performing certificate lifecycle tasks/operations:
- Enrolling certificates: new, renew, or reissues
- Adding domains and organizations
- Submitting validation requests
- Viewing reports, revoking certificates, and creating profiles
- Adding users, viewing certificates, and downloading certificates
- Certificate issuance for PKI Platform 8 and its corresponding API.
Additionally:
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
十月 2, 2021
Upcoming Schedule Maintenance
On October 2, 2021, between 22:00 – 24:00 MDT (October 3, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 20 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 20 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
九月 11, 2021
Upcoming Schedule Maintenance
On September 11, 2021, between 22:00 – 24:00 MDT (September 12, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
CertCentral, CIS, SCEP, Direct Cert Portal, and DigiCert ONE maintenance
DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
PKI Platform 8 maintenance and downtime:
DigiCert will perform scheduled maintenance on PKI Platform 8. During this time, the PKI Platform 8 and its corresponding APIs will be down for approximately 60 minutes.
We will start the PKI Platform 8 maintenance at 22:00 MDT (04:00 UTC).
Then, for approximately 60 minutes:
- You will be unable to sign in and use your PKI Platform 8 to perform in-console certificate lifecycle tasks.
- You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, and EST) to perform certificate lifecycle operations.
- You will be unable to:
- Enroll certificates: new, renew, or reissues
- Add domains and organizations
- Submit validation requests
- View reports, revoke certificates, and create profiles
- Add users, view certificates, and download certificates
- DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
- APIs will return a "cannot connect" error.
- Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.
The PKI Platform 8 maintenance only affects PKI Platform 8. It does not affect any other DigiCert platforms or services.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance begins and when it ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete our maintenance.
八月 7, 2021
Upcoming Schedule Maintenance
On August 7, 2021, between 22:00 – 24:00 MDT (August 8, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance. Although we have redundancies to protect your service, some DigiCert services may be unavailable during this time.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
七月 10, 2021
Upcoming schedule maintenance
On July 10, 2021, between 22:00 – 24:00 MDT (July 11, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for approximately 60 minutes, the services specified below under Service downtime will be down. Due to the scope of the maintenance, the services specified below under Service interruptions may experience brief interruptions during a 10-minute window.
Service downtime
From 22:00 – 23:00 MDT (04:00 – 05:00 UTC), while we perform database-related maintenance, the following services will be down for up to 60 minutes:
- CertCentral / Services API
- Direct Cert Portal / API
- ACME
- Discovery / API
- ACME agent automation / API
API Note: Affected APIs will return “cannot connect” errors. Certificate-related API requests that return a “cannot connect” error message during this window will need to be placed again after services are restored.
Service interruptions
During a 10-minute window, while we perform infrastructure maintenance, the following DigiCert service may experience brief service interruptions:
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- DigiCert ONE
- Automation service
- CT Log monitoring
- Vulnerability assessment
- PCI compliance scans
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8
- PKI Platform 7
- QuoVadis TrustLink
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
五月 1, 2021
Upcoming scheduled maintenance
On May 1, 2021, between 22:00 – 24:00 MDT (May 2, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
For up to 10 minutes total during the 2-hour window, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
四月 3, 2021
Upcoming scheduled maintenance
On April 3, 2021, between 22:00 – 24:00 MDT (April 4, 2021, between 04:00 – 06:00 UTC), DigiCert will perform scheduled maintenance.
During maintenance, for up to 10 minutes, we will be unable to issue certificates for the DigiCert platforms, their corresponding APIs, immediate certificate issuance, and those using the APIs for other automated tasks.
Affected services
For approximately 10 minutes, DigiCert will be unable to issue certificates for these services and APIs:
- CertCentral / Service API
- ACME
- ACME agent automation / API
- Direct Cert Portal / API
- Certificate Issuing Service (CIS)
- Simple Certificate Enrollment Protocol (SCEP)
- QuoVadis TrustLink
Services not affected
These services are not affected by the maintenance activities:
- PKI Platform 8 / API
- PKI Platform 8 SCEP
- PKI Platform 7 / API
- PKI Platform 7 SCEP
- DigiCert ONE managers
API note:
- APIs will return "cannot connect" errors.
- Certificate requests submitted during this window that receive a "cannot connect" error message will need to be placed again after services are restored.
What can I do?
Plan accordingly:
- Schedule high-priority orders, renewals, and reissues before or after the maintenance window.
- Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.
- To get live maintenance updates, subscribe to the DigiCert Status page. This subscription includes email alerts for when maintenance starts and when maintenance ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as we complete the maintenance.
三月 6, 2021
Upcoming scheduled maintenance
On March 6, 2021, between 22:00 – 24:00 MST (March 7, 2021, between 05:00 – 07:00 UTC), DigiCert will perform scheduled maintenance.
Although we have redundancies in place to protect your service, some DigiCert services may be unavailable during this time.
What can you do?
Please plan accordingly.
- Schedule your high-priority orders, renewals, and reissues around the maintenance window.
- To get live maintenance updates, subscribe to the DigiCert Status page. The subscription includes emails to let you know when maintenance starts and ends.
- For scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.
Services will be restored as soon as the maintenance is completed.
二月 6, 2021
即將到來的排程維護
在 2021 年 2 月 6 日 22:00 到 24:00 MST (2021 年 2 月 7 日 05:00 到 07:00 UTC),DigiCert 將執行重大維護。
在維護期間，以下所列服務將關閉約 60 分鐘。由於正在執行的工作範圍的緣故，在兩個小時的維護時段內可能會有其他服務中斷。
您將無法登入這些平台和存取這些服務與 API：
- CertCentral / Service API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- Discovery/API
- ACME
- ACME 代理程式自動化/API
DigiCert 將無法發行用於這些服務和 API 的憑證：
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- 完整網站安全性(CWS)/API
- Managed PKI for SSL (MSSL)/API
- QV Trust 連結
這些服務不受維護活動的影響：
- PKI Platform 8
- PKI Platform 7
- DigiCert ONE 管理員
API 備註：
- 處理憑證相關交易的服務將無法使用，例如要求憑證、新增網域和驗證要求等。
- API 將傳回“無法連線”錯誤。
- 在此收到"無法連線"錯誤訊息的時段所做的憑證要求在服務還原後需要重新進行。
我可以做什麼？
訂出相應計畫：
- 安排與維護時段有關的高優先順序訂單、續訂和重新發行的時間。
- 預期在您使用 API 進行立刻發行憑證和自動化工作時中斷。
- 若要取得即時更新，請訂閱 DigiCert 狀態 頁面。
- 請參閱 DigiCert 2021 排程的維護或排程的維護日期和時間。
服務將在維護完成時盡快還原。
一月 9, 2021
即將到來的排程維護
2020 年 1 月 9 日 22:00 到 24:00 MST (2021 年 1 月 10 日 05:00 到 07:00 UTC)，DigiCert 將執行排程的維護。
雖然我們有保護您的服務的適當備援，但有些 DigiCert 服務在這段時間內仍可能無法使用。
您可以做什麼？
請訂出相應計畫。
- 安排維護時段外的高優先順序訂單、續訂、重新發行和複本發行的時間。
- 若要取得即時更新，請訂閱 DigiCert 狀態頁面。
- 關於排程的維護日期和時間，請參閱 DigiCert 2021 排程的維護。
服務將在維護完成時盡快還原。
十二月 6, 2020
排程的維護
2020 年 12 月 6 日 08:00 到 10:00 UTC，DigiCert 將執行排程的維護。
這如何影響我？
在維護期間，使用這些服務和 API 可能受到影響：
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- Discovery/API
- ACME
- ACME 代理程式自動化/API
此外，這些服務和 API 的憑證發行可能受到影響：
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- 完整網站安全性(CWS)/API
- Managed PKI for SSL (MSSL)/API
- PKI Platform 7/PKI Platform 8
- QV Trust 連結
我可以做什麼？
訂出相應計畫。
- 安排維護時段外的高優先順序訂單、續訂、重新發行和複本發行的時間。
- 如果您使用用於立刻發行憑證和自動化工作的 API，預期在此段時間內會中斷。
服務將在維護完成時盡快還原。
- 關於排程的維護日期和時間，請參閱 DigiCert 2020 排程的維護。
- 若要取得即時更新，請訂閱 DigiCert 狀態 頁面。
十一月 8, 2020
排程的維護
2020 年 11 月 8 日 08:00 到 10:00 UTC，DigiCert 將執行排程的維護。
這如何影響我？
在維護期間，使用這些服務和 API 可能受到影響：
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- Discovery/API
- ACME
- ACME 代理程式自動化/API
此外，這些服務和 API 的憑證發行可能受到影響：
- CertCentral / Services API
- Direct Cert Portal / Direct Cert Portal API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- 完整網站安全性(CWS)/API
- Managed PKI for SSL (MSSL)/API
- PKI Platform 7/PKI Platform 8
- QV Trust 連結
我可以做什麼？
訂出相應計畫。
- 安排維護時段外的高優先順序訂單、續訂、重新發行和複本發行的時間。
- 如果您使用用於立刻發行憑證和自動化工作的 API，預期在此段時間內會中斷。
服務將在維護完成時盡快還原。
- 關於排程的維護日期和時間，請參閱 DigiCert 2020 排程的維護。
- 若要取得即時更新，請訂閱 DigiCert 狀態頁面。
九月 13, 2020
即將到來的排程維護
在 2020 年 9 月 13 日星期日，07:00 到 09:00 UTC,DigiCert 將執行排程的維護。
這如何影響我？
在維護期間，我們將指派新的專用 IP 位址到我們的 CertCentral 郵件伺服器、我們的一些服務和我們的一些 API。
受影響的服務：
- CertCentral 電子郵件
- CertCentral
- CertCentral Services API
- 憑證發行服務 (CIS)
- 單一憑證註冊通訊協議 (SCEP)
- API 存取 URL
- Direct Cert Portal
- Direct Cert Portal API
- 探索感應器防火牆設定
- Discovery API
- ACME
- ACME 代理程式自動化
- DigiCert 網站
如需更多詳細資料和簡易參考，請參閱我們的 IP 位址變更知識庫文章。
雖然我們有保護您的服務的適當備援，但有些 DigiCert 服務在這段時間內仍可能無法使用。
DigiCert 服務將在維護完成時盡快還原。
我可以做什麼？
- 更新允許淸單和電郵篩選器
2020 年 9 月 13 日前，更新 IP 位址允許淸單和電郵篩選器，確保您不會漏掉重要電郵，並保持您的 DigiCert 服務和 API 整合如預期般運行。 - 關於維護的排程工作
請做出相應計畫，並安排維護時段外的高優先順序訂單、續訂、重新發行和複本發行的時間。 - 參考
- 關於即時更新，請訂閱 DigiCert 狀態頁面。
- 關於排程的維護日期和時間，請參閱 DigiCert 2020 排程的維護。
六月 23, 2020
CertCentral ACME 通訊協議支援一般可用性
我們很榮幸宣佈我們的其中一個自動化工具的一般可用性 — ACME 通訊協議支援。其開放試用期間已結束，而且現在已準備好用於生產環境。
有了 ACME + CertCentral，您可以使用您喜好的 ACME 用戶端自動化您的 SSL/TLS 憑證部署，並免去完成手動安裝憑證要花費的時間。
CertCentral ACME 協議允許您自動化 OV 和 EV SSL/TLS 1 年、 2 年和自訂有效期間的憑證部署。我們的 ACME 協議也支援 Signed HTTP Exchange 憑證設定檔選項，讓您可以自動化您的 Signed HTTP Exchange 憑證部署。
CertCentral 中的 ACME
若要在您的 CertCentral 帳戶中存取 ACME，請前往 ACME Directory URL 頁面 (在左側主功能表中，前往自動化 > ACME Directory URL)。
如需更多資訊：
六月 15, 2020
DigiCert ACME 整合現在支援使用自訂欄位
我們很榮幸宣佈 DigiCert ACME 通訊協議現在支援使用於建立您的 ACME Directory URL 的申請表中的自訂欄位。
如需更多資訊：
九月 9, 2019
我們新增了兩個新功能到即將到期的憑證 頁面中 (在資訊看板中，按一下憑證 > 即將到期的憑證)，讓管理您即將到期的憑證的續訂通知變得更加容易。
首先，我們以互動的核取方塊新增續訂通知欄。使用此核取方塊啟用或停用即將到期的憑證的續訂通知。
第二，新增兩個續訂通知篩選器：停用和啟用。這些篩選器可讓您僅看到續訂通知啟用或停用的憑證訂單。
七月 30, 2019
我們改良了我們的 ACME 通訊協議，新增對 Signed HTTP Exchange 憑證設定檔選項的支援。現在，您可以使用您的 ACME 用戶端，訂購內含 CanSignHttpExchanges 延伸程式的 OV 和 EV SSL/TLS 憑證。
首先為您的 Signed HTTP Exchange 憑證建立 ACME Directory URL。然後使用您的 ACME 用戶端發行和安裝有 CanSignHttpExchanges 延伸程式的憑證。
請參閱 ACME Directory URLs for Signed HTTP Exchange 憑證和 ACME 使用指南。
背景
Signed HTTP Exchange 憑證設定檔選項用於解決您的品牌在其中未顯示在位址列的 AMP URL 顯示問題。請參閱顯示有簽署的交換的更好的 AMP URL 和取得您的 Signed HTTP Exchange 憑證。
此設定檔選項允許您在 OV 和 EV SSL/TLS 憑證中納入 CanSignHTTPExchanges 延伸程式。一針對您的帳戶啟用後，在憑證中納入 CanSignHttpExchanges 延伸程式選項會出現在您的「新增 ACME Directory URL」表格上。
若要啟用用於您的帳戶的此憑證設定檔，請聯絡您的帳戶管理器，或聯絡我們的支援團隊。
我們更新了「帳戶存取」頁面上的 ACME Directory URL 的清單中的資訊圖示，以協助您快速識別包括憑證設定檔選項 (例如 Signed HTTP Exchange) 的憑證。
在資訊看板功能表中，按一下帳戶 > 帳戶存取。在帳戶存取頁面的 ACME Directory URL 區段中，按一下資訊圖示以查看與可以透過 ACME Directory URL 訂購的憑證有關的詳細資料。
在 DigiCert Services API 中，我們改良了列出密鑰端點回應參數，讓您可以看到 ACME Directory URL。現在，當您呼叫列出密鑰端點時，我們會在回應中傳回 ACME URL (acme_urls) 和 API 密鑰 (api_keys) 資訊。
在 DigiCert Services API 中，我們改良了取得密鑰資訊端點，讓您可以取得與 ACME Directory URL 有關的詳細資料。
在對取得密鑰資訊端點的呼叫中納入 ACME Directory URL ID (/key/{{key_id}}，其中的 key_id 是 ACME Directory URL Id)，以取得與 ACME Directory URL 有關的資訊。
六月 5, 2019
我們修復了「訪客 URL 要求憑證」頁面上的漏洞，其中按一下立刻訂購會將您重新引導到 DigiCert 帳戶登入頁面。
現在，當您從訪客 URL 訂購憑證時，按一下立刻訂購,您的要求提交給您的帳戶系統管理員核准。如需更多有關訪客 URL 的資訊，請參閱管理訪客 URL。
我們正新增新工具到 CertCentral 組合中 — ACME 通訊協議支援 — 允許您整合您的 ACME 用戶端與 CertCentral，以便訂購 OV 和 EV TLS/SSL 憑證。
註：這是 CertCentral 中的 ACME 通訊協議支援的開放試用期。若要報告錯誤，或協助將 ACME 用戶端與 CertCentral 連線，請聯絡我們的支援團隊。
若要在您的 CertCentral 帳戶中存取 ACME，請前往「帳戶存取」頁面 (在資訊看板功能表中，按一下帳戶 > 帳戶存取)，然後您將看到新的 ACME Directory URL 區段。
如需有關將您的 ACME 用戶端與您的 CertCentral 帳戶連線的資訊，請參閱我們的 ACME 使用指南。
若要關閉您的帳戶的 ACME，請聯絡您的帳戶管理器或我們的支援團隊。
已知的問題
關於目前已知問題的清單，請參閱 ACME Beta：已知的問題。