篩選依據: PKI Platform 8 x 清除
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To make it easier to plan your certificate related tasks, we scheduled our 2021 maintenance windows in advance. See DigiCert 2021 scheduled maintenance—this page is kept up to date with all maintenance schedule information.

With customers all over the world, we understand there is not a best time for everyone. However, after reviewing the data on customer usage, we selected times that would impact the fewest amount of our customers.

About our maintenance schedule

  • Maintenance is scheduled for the first weekend of each month, unless otherwise noted.
  • Each maintenance window is scheduled for 2 hours.
  • Although we have redundancies in place to protect your service, some DigiCert services may be unavailable.
  • All normal operations will resume once maintenance is completed.

If you need more information regarding these maintenance windows, contact your account manager or DigiCert support team. To get live updates, subscribe to the DigiCert Status page.

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PKI Platform 8 Critical Maintenance

On March 20, 2021, between 18:00 – 24:00 MST (March 21, 2021, between 00:00 – 06:00 UTC), DigiCert will perform critical maintenance on PKI Platform 8. During maintenance, the PKI Platform 8 and its corresponding API will be down for approximately six hours.

How does this affect me?

For approximately six hours:

  • You will be unable to sign in to your PKI Platform 8 to perform in-console certificate lifecycle tasks.
  • You will be unable to use any of your PKI Platform 8 corresponding APIs or protocols (for example, SOAP, REST, SCEP, Intune SCEP, and EST) to perform certificate lifecycle operations.
  • You will be unable to:
    • Enroll certificates: new, renew, or reissues
    • Add domains and organizations
    • Submit validation requests
    • View reports, revoke certificates, and create profiles
    • Add users, view certificates, and download certificates
  • DigiCert will be unable to issue certificates for PKI Platform 8 and its corresponding API.
  • APIs will return a "cannot connect" error.
  • Certificate enrollments that receive "cannot connect" errors must be resubmitted after DigiCert restores services.

Service not affected:

Critical maintenance will not affect these services:

  • PKI Platform 7
  • DigiCert ONE
  • CertCentral / Service API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • CertCentral Simple Certificate Enrollment Protocol (SCEP)
  • QuoVadis TrustLink
  • Discovery / API
  • ACME
  • ACME agent automation / API

What can I do?

Plan accordingly:

  • Schedule your high-priority orders, renewals, and reissues issues around the critical maintenance.
  • Expect interruptions if you use APIs and protocols for immediate certificate issuance and other automated tasks.
  • To get live maintenance updates, subscribe to the DigiCert Status page. This includes emails for when maintenance starts and when maintenance ends.
  • For critical and scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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PKI Platform 8 Partner Lab Critical Maintenance

On February 16, 2021, between 18:00 – 22:00 MST (February 17, 2021, between 01:00 – 05:00 UTC), DigiCert will perform critical maintenance on the PKI Platform 8 Partner Lab.

How does this affect me?

For approximately four hours,

  • You will be unable to access the Partner Lab and its corresponding API.
  • You will be unable to submit certificate requests.
  • You will be unable to access the DigiCert PKI Platform 8 portals through Partner Lab.
  • DigiCert will be unable to issue test certificates for Partner Lab via the API.

This does not affect:

  • PKI Platform 8 – Production
  • PKI Platform 7
  • DigiCert ONE

What can I do?

Plan accordingly.

  • Schedule your Partner Lab testing around the critical maintenance, including ordering, renewing, and reissuing test certificates.
  • Expect interruptions if you use the Partner Lab API for testing immediate certificate issuance and automated tasks.
  • For critical and scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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PKI Platform 8 Partner Lab Critical Maintenance

On February 8, 2021, between 18:00 – 24:00 MST (February 9, 2021, between 01:00 – 07:00 UTC), DigiCert will perform critical maintenance on the PKI Platform 8 Partner Labs.

How does this affect me?

For approximately six hours,

  • You will be unable to access the Partner Lab and its corresponding API.
  • You will be unable to submit certificate requests or access any of the DigiCert PKI Platform 8 portals through Partner Lab.
  • DigiCert will be unable to issue test certificates for the Partner Lab platform via any API.

This does not affect:

  • PKI Platform 8 – Production
  • PKI Platform 7
  • DigiCert ONE

What can I do?

Plan accordingly.

  • Schedule your Partner Lab testing around the critical maintenance, including ordering, renewing, and reissuing test certificates.
  • Expect interruptions if you use the Partner Lab API for testing immediate certificate issuance and automated tasks.
  • For critical and scheduled maintenance dates and times, see DigiCert 2021 scheduled maintenance.

Services will be restored as soon as we complete the maintenance.

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Scheduled maintenance

On December 6, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.

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Scheduled maintenance

On November 8, 2020 between 08:00 – 10:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

During maintenance, access to these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery / API
  • ACME
  • ACME agent automation / API

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Services API
  • Direct Cert Portal / Direct Cert Portal API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Plan accordingly.

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.
  • If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.

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Schedule Maintenance

On Sunday October 4 between 07:00 – 09:00 UTC, DigiCert will perform scheduled maintenance.

How does this affect me?

Although we have redundancies in place to protect your services, some DigiCert services may be unavailable during this time.

During maintenance access to these services and APIs may be affected:

  • CertCentral / Service API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Discovery API
  • ACME
  • ACME agent automation

Additionally, certificate issuance for these services and APIs may be affected:

  • CertCentral / Service API
  • Direct Cert Portal / API
  • Certificate Issuing Service (CIS)
  • Simple Certificate Enrollment Protocol (SCEP)
  • Complete Website Security (CWS) / API
  • Managed PKI for SSL (MSSL) / API
  • Symantec, GeoTrust, and Thawte Partner Portals / APIs
  • PKI Platform 7 / PKI Platform 8
  • QV Trust Link

What can I do?

Please plan accordingly. Schedule high-priority orders, renewals, reissues, and duplicate issues outside of the maintenance window. If you use the APIs for immediate certificate issuance and automated tasks, expect interruptions during this time.

Services will be restored as soon as the maintenance is completed.