DigiCert strives to improve and enhance CertCentral® (certificate management platform). On September 5, 2017, we made important changes to the way account balance and purchase order (PO) processes work in your CertCentral account. These changes (listed below) increase the controls over the purchase order (PO) process, as well as reduce confusion and improve transparency over invoicing and payment application in your account balance.
These changes were not retroactive. They did not affect POs submitted before September 5, 2017, nor any credits applied to your account for those POs
We changed the way the purchase order (PO) process works. The process now works as follows:
We changed the way invoicing and the account balance process work. The process now works as follows:
A CertCentral account defaults to a $2,000 credit limit; this credit limit can be increased, if needed, but you will need to talk to your Account Representative and complete a credit review.
If you have any questions, please contact your account manager who will answer your questions and discuss any concerns you may have.
We thank you for being a valued DigiCert customer. We look forward to providing you the best service and support for your digital certificate needs.