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October 21, 2022

CertCentral: Ability to require an additional email on certificate request forms

We are happy to announce that you can now make the Additional emails field a required field on CertCentral, Guest URL, and Guest Access request forms.

Tired of missing important expiring certificate notifications because the certificate owner is on vacation or no longer works for your organization?

The change helps prevent you from missing important notifications, including order renewal and expiring certificate notifications when the certificate owner is unavailable.

See for yourself:

To change this setting for CertCentral request forms:

  1. In the left menu, go to Settings > Preferences.

  2. On the Preferences page, expand Advanced settings.

  3. In the Certificate Requests section, under Additional email field, select Required so requestors must add at least one additional email to their requests.

  4. Select Save Settings.

To change this setting for Guest Access:

  1. In the left main menu, go to Account > Guest Access.

  2. On the Guest access page, in the Guest access section, under Additional emails, select Required so requestors must add at least one additional email to their requests.

  3. Select Save Settings.

To change this setting for Guest URLs:

  1. In the left main menu, go to Account > Guest Access.

  2. On the Guest access page, in the Guest URLs section, to make it required in an existing guest URL, select the name of the guest URL. Under Emails, check Require additional emails field so requestors must add at least one additional email to their requests.

  3. To make it required on a new guest URL, select Add Guest URL and then under Emails, check Require additional emails field so requestors must add at least one additional email to their requests.

  4. Select Save Settings.