Skip to main content

Revoke user access

If a user is no longer needed, a DigiCert​​®​​ Document Trust Manager user with Client admin (AS), DTM admin (SS) or Validation specialist (SS) permissions can revoke access.

To revoke user access to DigiCert​​®​​ Document Trust Manager, follow these steps:

1. Delete validation in DigiCert​​®​​ Document Trust Manager

When you delete a validation, all credentials connected to it are revoked.

To delete a validation:

  1. In DigiCert ONE, in the Manager menu (top right), select Document Trust.

  2. In the DigiCert​​®​​ Document Trust Manager menu, select Validations > Validations.

  3. Hover over the validation you want to delete, select More actions > Delete validation.

  4. A pop-up window will appear. From the dropdown menu, select the reason for deleting validation.

    Reasons for deleting validations

    Key compromise

    A computer is stolen or a smart card is lost.

    Affiliation changed

    An employee is terminated or suspended.


    If a smart card fails or the legal name of a user has changed.

    Cessation of operation

    An issued certificate is replaced.

  5. Select Delete.

2. Notify DigiCert​​®​​ support team

Contact the support team to notify them when a user is no longer needed.

Revocation details

For an overview of all actions and events related to revocation, view audit logs. You may also view revocation details on the Credentials page.

Impact on seat consumption

Revoking user access does not impact seat consumption or pricing. Looking for further information? See Seats.