Create initial partner subaccounts for Partner accounts
Create subaccounts to manage customers independently within your Partner account. Subaccounts allow you to separate customer environments while maintaining centralized oversight of billing, users, and certificate management.
Create a partner subaccount
In the CertCentral main menu, go to Account > Subaccounts.
Select Add subaccount.
Enter the customer account name.
Configure account settings, including billing and access preferences.
Assign users and roles for the subaccount.
Select Save.
How subaccounts work
Subaccounts operate as independent customer environments:
Each subaccount manages its own certificates and domains
Users can be assigned at the subaccount level
Billing can be centralized or managed per subaccount
The partner account retains visibility across all subaccounts
Use subaccounts to maintain clear separation between customers while preserving centralized control.
To create and configure subaccounts for your customers, see Subaccount management.
For API-only managed subaccounts, see Managed subaccounts.
What's next
Set up your CertCentral account to access the platform and begin managing certificate work in CertCentral