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Custom Order Fields

Custom order fields add custom data fields to your certificate request forms. Use custom fields to capture additional information required by your organization. For example, internal project codes or cost center identifiers.

Notice

A new custom field affects all future orders and current pending requests. If the field is required, pending requests must have the field completed before they can be approved.

Add a custom field

  1. In the CertCentral main menu, go to Settings > Custom Order Fields.

  2. On the Custom Order Form Fields page, select Add Custom Order Form Field.

  3. Enter the field label, field type, and whether the field is required or optional.

  4. Save your changes.

Deactivate a custom field

Deactivating a field does not affect past certificate orders.

  1. In the CertCentral main menu, go to Settings > Custom Order Fields.

  2. Find the custom field you want to deactivate.

  3. Select Deactivate.

  4. In the Deactivate window, select Deactivate.

Reactivate a custom field

  1. In the CertCentral main menu, go to Settings > Custom Order Fields.

  2. In the Order Form Usage dropdown, select Inactive and select Go.

  3. Find the custom field you want to reactivate and select Activate.

  4. In the Activate window, select Activate.