Create a Jira issue for an alert
Configure an alert to create a Jira issue ticket in your Jira account. You must have an existing Jira account and proper permissions to configure your Jira account with DigiCert services.
Wichtig
Before you begin: Make sure you add Jira to your delivery settings.
Create a Jira issue ticket when an alert is triggered
Sign into your DigiCert application and go to the alerts tool.
Trust Lifecyle Manager: Policies > Alerts
In the Delivery section:
If the alert does not have a Jira action, select Add. Then for Action, select Jira.
If there is already a Jira action, select the Edit (pencil) icon.
Select the Jira account and Jira project you want to track the alert with.
Select the Issue type you want to tag the issue with.
Optional: Review and edit the Jira template for this alert.
Achtung
Use caution when editing content, inserting parameters, or removing parameters. Incorrect parameter syntax will compromise the message.
Select Preview to review the details that will be used to create the incident ticket.
Select Add or Update.