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Certificates eligible for retry

When a certificate fails to automate, retry the automation after fixing the issue.

The following certificate statuses are eligible for automation retry:

Certificates eligible for retry based on automation status

  • CSR generation failed

  • Post CSR failed

  • Installation failed

  • Install validation failed

  • Automation failed

Retry automation methods

Retry automation using one of the following methods:

Retry automation for an individual certificate

  1. In the CertCentral main menu, go to Automation > Automated IPs.

  2. Find the certificate you want to retry the automation for.

  3. Select the Automation status of the certificate to open the side rail.

  4. In the side rail, navigate to Request summary > Automation order progress section.

  5. Select Retry.

    Fix the issues that caused the automation to fail before retrying.

Retry automation for multiple certificates

  1. In the CertCentral main menu, go to Automation > Automated IPs.

  2. Select the certificates you want to retry the automations for.

  3. Select Retry.

    Fix the issues that caused the automations to fail before retrying.