Update user access
Update a user's role, division access, or both when their responsibilities change or their current level of access is no longer appropriate.
Notice
Updating a user's name, email address, phone number, and profile details is done in DigiCert account. See the DigiCert account user management documentation. This topic covers updating user role and division access only.
Before you begin
You must have Administrator access to update user settings.
Before reducing access, confirm the user does not:
Manage active certificate orders that require continued oversight
Own API integrations or automated workflows that depend on their current permissions
Notice
Reducing access without reviewing dependencies can cause operational disruptions for active orders and integrations.
Update user access
In the CertCentral main menu, go to Account > Users.
Select the user you want to update.
Modify the role, division access, or both.
Select Update user.
Changes take effect immediately.