Troubleshoot SAML
SAML error messages
This is not a comprehensive list, only a selection of most commonly encountered error messages.
Example SAML error message | Resolution |
|---|---|
Profile with ID=xxxxxxxx-xxxx-xxxxxxxxxxxxxx does not exist | Check that your IdP solution is making use of NTP so it can validate digitally signed SAML assertions. |
Profile with ID=xxxxxxxx-xxxx-xxxxxxxxxxxxxx does not exist | Check that your SAML IdP configuration is correct and has the correct profile ID is configured. |
Invalid issuer in the Assertion/Response | Check your SAML settings and make sure the correct IdP issuer value is configured. |
Wrong SAML profile configuration (Invalid settings: idp_cert_or_fingerprint_not_found_and_required) | Check your SAML settings and make sure the correct SAML IdP certificate value is configured. |
Signature validation failed. SAML Response rejected; invalid_response | |
Cannot decrypt SAML Response: invalid SP certificate used for encryption? | Check the SP certificate you uploaded in IdP settings while enabling SAML Response encryption. |
Troubleshoot SAML errors
For help troubleshooting SAML errors, see Troubleshoot SAML errors.